There are facts and figures to tell you, of course. We are the largest insurer in the country for individual customers (as opposed to businesses), as well as the biggest motor insurer and the number one for household insurance. We’re home to some of the nation’s best-loved brands, including Direct Line, Churchill, Privilege, Green Flag, TRACKER and NIG. And we’re building on our heritage by growing internationally too.
In other words, we are a business with many strengths. But we’re about far more than just numbers and statistics.
Above all, we’re a group of people with a single ambition: to be the very best general retail insurer in the UK. By “best”, we don’t just mean “number one”. We want to be known for treating our customers better than anyone else. We want to work in a way that’s more creative and more effective than other companies. Put simply, we want our people to lead the industry in every area.
This is just the start of our journey. We have an opportunity that very few businesses ever have: to take a completely fresh approach to the way we do business, how we work together and how we help our customers. It’s a future with a great deal of potential. Come and be a part of it.