When our customers contact our Claims teams, they’re likely to have had a bad day – having had a car accident, burst pipe, sick pet or an illness when far from home. Ensuring that our customers have an efficient and fair claims experience gives us the chance to turn things around for people and really deliver on our promises.
Excellent claims handling is utterly essential to our success. Striking a delicate balance between the needs of our customers and the demands of third parties, we minimise cost, avoid bad publicity and scrutinise claims for possible abuse.
Jobs within Claims Handling
Training and development