Alison O'Hearne

Tell us about your current role and what you enjoy about it
I am a team leader of 10 claims advisors managing day to day activities in dealing with new motor claims registration.  I enjoy being part of a team, not only with my own team and in developing their skills but also as part of a group of team leaders looking for ways in which we can improve and develop both our processes and our people.  We come up against a new challenge almost daily which makes the role exciting, constantly moving forward. 

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