Our strategy

Making insurance much easier and better value for our customers

Our strategy supports our aspiration to be the leading personal and small business general insurer in the UK.

We aim to achieve this through continuing to invest in firm foundations for the Group. This will enable us to serve our customers, efficiently and flexibly, with a range of products and services which meet their diverse long-term needs.

These foundations, which cover data and technology, culture and capability, and risk and capital management, are in our view the building blocks of a successful insurer.

Building on these foundations also allows us to develop products for the future and to continue to evolve our products and services to meet changing customer needs.

  • Our brands

    Our brands

    We’re home to the leading household names in insurance; Direct Line, Churchill and Green Flag to name just a few. And you could be part of the reason people continue to love them.

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  • Life with us

    Life with us

    We work hard. But there’s more to life here than that. Learn about our environment, our people and our benefits.

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  • View job areas

    View job areas

    With a vast array of brands, services and products on offer, we need a diverse range of people and skills to keep things running smoothly. Find out where you can fit in.

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  • Search & apply

    Search & apply

    There’s a wide range of roles on offer – from customer service and sales, to marketing, HR and everything in between. Find the job to suit you and apply here.

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