Video Transcript

People sometimes ask me: what’s so great about my job? And one of my answers is this: I get to work in insurance.
 
Now, that may not sound like the most exciting job in the world. But just think what insurance allows you to do.
 
Take that brand new, state of the art kitchen you’ve just installed.
Should anything happen – like a leaky washing machine or, u have a slight cooking accident – we’ve already developed policies to cover it.
 
Or what about the car that’s taken you the length and breadth of the country? If it ever gets a knock or a scratch, we’ve got teams of mechanics all over the country who can show it just as much love as you. There are panel beaters, paint technicians, fitters, valeters, parts specialists – anybody you’d ever need
 
How about that trip to the Alps you’ve got planned? Our pricing and actuarial teams take a good look at the risks, so they know exactly how to put together our best offer and our best cover.
 
Or say you go on a luxurious beach holiday. It’s all sun, sand and sea, until something goes wrong. Not to worry – there’s our very own claims advisors here to help you get it sorted – and the best thing is, they’re there for you from the first call right down to the last detail.

Or, let’s say you set up that business you’ve always wanted to start. Whether you work out in the fields, in a pub or out of the back of a van, We have teams of underwriters who know the industry you’re in, inside and out –
 
In fact, wherever you are - whether you’re backpacking in the jungle, diving in the Red Sea or stuck on the M6 or having a quiet Sunday at home it’s not just travel and homes we get stuck into.
 
Let’s not forget your lifelong best friend. To keep him fit and healthy, we’ve got dedicated phone lines to help you find the nearest vet – and then we’ll pay them directly because it’s easier for you.
 
There’s a team of about 15,000 people here working hard to support you in all kinds of ways.
 
Because, the thing is, insurance isn’t just about numbers and policies. It’s about people like us, helping people like you.
 
And we’re always – always – looking for ways to do it better. Come and join us.
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