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Call Centre and Automotive jobs

Our call centres are also the nerve centre of our entire operation. People here are the voice of our business – providing great service, direct to our customers. Within this job family you’ll also find careers within our Support teams and Accident Repair Centres. Without them, our business wouldn’t have the strong support network it needs to realise our vision at every level of our organisation.

Your career

Find out what life’s like at Direct Line Group, how to join us and all the latest news and events.

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Accident Repair, Claims Handling, Sales and Customer Service. Here you’ll find them all.

What we offer you

Why us? This section can tell you all you need to know about our great benefits and training.

Meet our people

Watch videos of our people and you’ll find there’s nobody better to paint a picture of life here. 

Video: Alison

Alison, Team Leader - Motor Claims Response, talks about her role in Direct Line Group.
Team Leader
Motor Claims Response

Video: Arzoo

Arzoo, Sales Consultant, talks about her role in Direct line Group.
Sales Consultant

Video: Maz

Maz, Sales Service Consultant, talks about her role in Direct line Group.
Sales Service Consultant
Customer Services

Video: Sam

Sam, Customer Relations Advisor, talks about his role in Direct Line Group.
Customer Relations Advisor
Customer Relations
  • View job areas

    View job areas

    With a vast array of brands, services and products on offer, we need a diverse range of people and skills to keep things running smoothly. Find out where you can fit in.

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  • Video profiles

    Video profiles

    Our people are as distinct as our brands. Watch our videos of the people behind some of Britain’s favourite names.

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  • Video tour

    Video tour

    The best way to find out how we work is to see it for yourself. Take a virtual walking tour to see what it’s really like here.

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  • Search & apply

    Search & apply

    There’s a wide range of roles on offer – from customer service and sales, to marketing, HR and everything in between. Find the job to suit you and apply here.

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