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Careers in Call Centre & Automotive

The people in our Call Centre and Automotive roles comprise some of the most important teams in our business. They’re the cornerstones of our business – the framework on which we’re able to build on our impressive reputation. With job areas ranging from Customer Service to Car Repairs, careers here are some of the most diverse too – whether that’s supporting our customers directly, or supporting the people who help our customers.

Accident Repair and Automotive jobs

Centre Managers, Repair Controllers, Customer Service Advisors, Paint Technicians, Apprentices. It takes a wide range of people to maintain the high quality of our repair services.

Claims Handling jobs

Keeping customers calm, happy and reassured is a big part of all Claims jobs – whether you’re dealing with customers directly or supporting our Claims function.

Customer Relations jobs

We’ve said it before, but creating the best possible experience for our customers really is one of our main priorities – and our Customer Relations teams are the key.

Customer Service jobs

Understanding our customers’ needs is only half the story. Talking and listening to people over the phone, our Customer Service teams know just how to meet them too.

Sales jobs

With a broad range of famous brands to our name, we’ve a wide selection of insurance services too. Our Sales team’s job is to sell the right products to the right customer.

Team Leader and Assistant Team Leader jobs

For those with a flair for Customer Service, becoming a Team Leader is the natural step up – inspiring your team and achieving results. 

  • Where do you fit in?

    Where do you fit in?

    Before you apply, take our quiz to check which of our call centre teams is the right match for you.

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  • Video profiles

    Video profiles

    Our people are as distinct as our brands. Watch our videos of the people behind some of Britain’s favourite names.

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  • Video tour

    Video tour

    The best way to find out how we work is to see it for yourself. Take a virtual walking tour to see what it’s really like here.

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  • Search & apply

    Search & apply

    There’s a wide range of roles on offer – from customer service and sales, to marketing, HR and everything in between. Find the job to suit you and apply here.

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