Our application process

Our application process has been designed to make joining us as simple as possible. Follow these step by step instructions to guide you through the short online application form.

 
Step 1      Create an Account - You only need to create this once, after this you can apply for any positions that interest you
 
Step 2      CV - You can upload a CV straight away but don't worry if you don't have one, you can skip this step by clicking "Next" at the bottom of the page
 
Step 3      Contact details - Add your contact details so we can get in touch with you for example your name, home address and contact number.
 
Step 4      Employment history - If you haven't previously uploaded a CV, you will need to provide us with information about your employment history. If you have entered your CV, you can just skip this section by selecting "Next" at the bottom of the page
 
Step 5      Application questions - You will need to answer some application questions, which will speed up the screening if you’re successful so please read through and answer these.
 
Step 6       Review and submit - Have one last look over the information and make sure it is all correct and then Submit and you’re all done.
 
Step 7       Diversity - Lastly you will be asked to complete a few questions around diversity, these will have no impact on your application but help us to understand how we are doing at recruiting a diverse workforce.
 
If you are experiencing any challenges while completing your application, please email candidateservices@directlinegroup.co.uk or call 0345 8776309 and the Candidate Services team would be happy to help you
 
For more information on our recruitment and selection process visit our application and selection process page.


  • Search & apply

    There’s a wide range of roles on offer – from customer service and sales, to marketing, HR and everything in between. Find the job to suit you and apply here.

  • Where do you fit in?

    Where do you fit in?

    Before you apply, take our quiz to check which of our call centre teams is the right match for you.

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    View job areas

    With a vast array of brands, services and products on offer, we need a diverse range of people and skills to keep things running smoothly. Find out where you can fit in.

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    Our locations

    We’re there for our customers across the country, which means career opportunities with us are far and wide too. Find your nearest location and discover more about the team there.

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  • Search & apply

    Search & apply

    There’s a wide range of roles on offer – from customer service and sales, to marketing, HR and everything in between. Find the job to suit you and apply here.

    Discover more