If you’ve done your homework and research into the role and our company, it will be clear to the interviewer. Direct Line Group is a great place to progress your career and the recruitment process can be quite competitive, so to give yourself the best chance, you need to convince those interviewing you that you’re the best person for the job and really want it.
Interviews with us are usually one of two types. The first is a traditional interview where we’ll sit down with you and ask questions to find out more about you, and your background and experience. The second is a competency-based interview, designed to allow you to show your skills and experience in the main areas of the job. It’s likely we’ll ask about how you’ve responded to relevant professional situations in the past. If we do ask, there are a few points to make sure you get across:
Describe the situation that you were in or the task that you needed to complete. You must describe a specific event or situation, not a general description of what you’ve done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, or from any relevant activity.
Describe the action you took. Even if you’re discussing a team project, describe what you did and not what the team undertook. Don't tell us what you might do, tell us what you actually did.
What was the result you achieved? What happened? How did the project end? What was the outcome? What did you learn? Were there any results? Was there anything you would do differently?