Interview advice

The secret to a good interview is preparation, preparation, preparation. Making sure you’re prepared will give you confidence, and that confidence will be reflected in the way you present yourself. 

How to prepare for an interview
If you’ve done your homework and research into the role and our company, it will be clear to the interviewer. Direct Line Group is a great place to progress your career and the recruitment process can be quite competitive, so to give yourself the best chance, you need to convince those interviewing you that you’re the best person for the job and really want it.
Interviews with us are usually one of two types. The first is a traditional interview where we’ll sit down with you and ask questions to find out more about you, and your background and experience. The second is a competency-based interview, designed to allow you to show your skills and experience in the main areas of the job. It’s likely we’ll ask about how you’ve responded to relevant professional situations in the past. If we do ask, there are a few points to make sure you get across:
  • Describe the situation that you were in or the task that you needed to complete. You must describe a specific event or situation, not a general description of what you’ve done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, or from any relevant activity.
  • Describe the action you took. Even if you’re discussing a team project, describe what you did and not what the team undertook. Don't tell us what you might do, tell us what you actually did.
  • What was the result you achieved? What happened? How did the project end? What was the outcome? What did you learn? Were there any results? Was there anything you would do differently?
Interview do's
Selling yourself
Potential questions to ask
  • Application form tips

    Application form tips

    Our application processes change depending on the role you apply for with us. Find out all about it here.

    Discover more
  • CV writing tips

    CV writing tips

    Make sure you’re telling us about all your best bits. Find out how to make your CV stand out from the crowd.

    Discover more
  • Asessment Centre Advice

    Asessment Centre Advice

    Applying for jobs can be hard work. Our tips aim to make it easier to get started and to help you feel more confident in your career search.

    Discover more
  • Search & apply

    Search & apply

    There’s a wide range of roles on offer – from customer service and sales, to marketing, HR and everything in between. Find the job to suit you and apply here.

    Discover more