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Telephone interview preparation

The second stage of the application process for our call centre jobs is a 20-30 minute telephone interview, which enables us to assess your abilities and suitability for the role.

Before your telephone interview you should:

  • Make sure that you are in a quiet environment and somewhere you can talk openly about your career history or work experience
  • Have your CV at hand during the interview so you can refer to your work experience and achievements
  • Explore the rest of our careers site to make sure you have a good understanding of the company, our brands and our values.

If you have any questions that aren't answered here please call our Candidate Services Team on 0345 877 6309 and we will be happy to discuss any issues or questions.

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