Technology Jobs

Technology Services (TS) shapes, builds, manages, governs and implements the IT systems we rely on to do business. Having recently technology-enabled the transformation of our claims business and established an ambitious new operating model, we have an exciting technology plan to make Direct Line Group a digital company.  We continually challenge what we do and how we do it, to make sure we are doing everything we can to deliver the right thing, as early as possible, using the right tools.

Our Vision 

Our vision is to:
  • Deliver safe, stable and secure IT services, aligned to our business strategy,  that allow people to work at their best to support our customers every day
  • Deliver these with the agility to transform quickly, safely and at optimal cost
  • Use our vast data to build better customer insight and drive future innovation
  • Align the way we operate to our values with respect, ownership and accountability being key
We want to be recognised as delivering high quality IT services and projects to give us a competitive edge and a total focus on making us Britain’s best insurer. We're passionate about enabling our business by providing a reliable service, with the agility to transform quickly, safely and at an optimal cost.
Within Technology Services we have four major areas:
  • Business Engagement & Planning - as the strategic home for all project people and communities of practice, we work closely with the business to put them at the forefront of our investment and spend decisions
  • Live Services – are developing and maturing our Service Model, improving  service quality and stability through enhanced toolsets, new tooling and revised processes towards a unified service desk with re-designed service management processes
  • Chief Technology Office - a specialist technology function which controls our IT architecture, with the specific knowledge to drive our forward looking strategy
  • Application Development and Maintenance - separate application development and maintenance in and out-sourcing strategies converge to rationalise our application estate into an agile Development Operations environment

Our locations
  • Bromley – All teams

What we look for
  • Strong technical skills and experience. Where the role requires technology subject matter expertise, we will be seeking deep, strong, relevant experience in roles that allow candidates to demonstrate their skills
  • How we do things is at least as important as what we do and the DLG values are at the heart of our TS vision. While we value process, we value people more
  • We believe diversity drives innovation and that having a diverse mix of people from many different backgrounds is critical to an IT function enabling our business to make insurance much easier and better value for our customers
  • We believe people with both small/mid company and large company experience are likely to do well here as we build our future. Most of our roles don’t need an insurance background, but we value agile skills and experience working in cross-functional teams with the business
  • We are a function that works closely with our strategic partners and so we need people who are used to working with supplier partners to deliver IT services and projects, with strong technical and commercial aptitude
  • We are looking to shift the dial in Technology Services at DLG, by attracting people who have adopted and championed new ways of working, have a deep desire to succeed, be self motivated, have an urgency to deliver and align to our values
Join us as we design, develop and implement the breadth of solutions needed to keep our business fit for the future, and enjoy the rare chance to add your talents to a diverse, innovative and people focused organisation.

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