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Digital Product Owner

Churchill Court, BR1 1DP
Full time

At Direct Line Group, we’re shaping the future. With a mission to make insurance easier and better value for our customers, we embrace change in all its richness and variety. It’s not just what we do; it’s how we do it. We bring our whole selves to work every day and embrace fresh thinking – after all, Britain is constantly changing and to protect the nation, we adapt with it.

Across our diverse brands – including Direct Line, Churchill, Privilege and Green Flag – change takes many forms. We appreciate the knowledge and skills that each one of us brings to the business. It’s hard not to be inspired by the things that make us unique. Boldness, curiosity and enthusiasm go a long way. And they’re helping us transform the industry we lead.

Digital Product Owner

Why not join our Digital department here at Direct Line Group? We are currently recruiting for an exciting opportunity to work as a Digital Product Owner based out of our head office in Bromley.

Digital is in the driving seat. And we're taking the lead. We’re turning our brands into digital leaders. We’re here to revolutionise how people use our products and services.  Work with us, and you’ll find an in-house role with an agency feel.

This is an exciting role within our Digital department; as a Product Owner you will manage the agile delivery and optimisation of Digital products taking commercial direction from the Digital Product Manager and wider business stakeholders.

The Product Owner has the main responsibility for driving the product vision and requirements with the support of the development team and Scrum Master and owns the success for assigned digital products. You will organise requirements following key agile frameworks including User Story Mapping, Epic & Feature hierarchies and feature Injection user story writing, pivoting and prototyping  

What being a Digital Product Owner involves:

  • Maintaining the product vision, road-map and own the success for assigned digital products
  • Managing and prioritising the product backlog in alignment with commercial KPIs and wider business requirements
  • Organising requirements following key agile frameworks including User Story Mapping, Epic & Feature hierarchies, Feature Injection user story writing, pivoting and prototyping
  • Defining the acceptable levels of quality for product development (avoiding gold-plating where possible) while championing iterative, incremental delivery.
  • Supporting and aligning to project delivery budgets and commercial KPIs
  • Owning all primary stakeholder engagement and communications.
  • Defining, managing and prioritising all release and go-live dates for assigned products
  • Acting as the primary point of escalation for the development team from a product development perspective (able to answer any queries and support the team).
  • Being responsible for Product risks associated with delivery and prioritisation
  • Being responsible for tracking and monitoring return on investment and business benefits on all product releases
  • Taking ownership of own personal development and career progression
  • Identifying, owning, and managing the risks involved in running our business appropriate to my role, in line with the company risk framework
  • Championing the agile frameworks (Scrum and Kanban) within the team, ensure that Agile principles are practised by peers and understood by stakeholders

Skills we are looking for:

  • Product Owner Certification
  • Previous experience in a web/software delivery environment
  • Enjoys working with people (facilitating and collaborating)
  • Exceptional communicator
  • Strong commercial awareness and prioritisation skills
  • Previous experience in product development/management
  • Detailed knowledge of the DLG product suite
  • Strong decision making ability

Life at Direct Line Group

Let our colleagues answer your questions and tell you what it’s really like to work at DLG. Visit our discussion hub to find out why Direct Line Group is a special place to work.

Career benefits and rewards

Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:

  • A competitive salary, benchmarked against our competitors, which will grow as you do.
  • Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
  • Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
  • Attractive holiday entitlement
  • 50% off our Home, Motor and Pet insurance
  • Free Travel insurance
  • Free Green Flag breakdown cover
  • Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
  • Retail card, with discounts at big name retailers
  • My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant  high street brands, travel, tickets, gym memberships and much more.

Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.