If you’re an inquisitive, collaborative, customer-focused UX Designer looking for an amazing challenge, you’ve come to the right place.
We’re a diverse, dedicated team of digital professionals re-inventing the whole Green Flag digital experience for our customers, our people and our partners. As part of this work we have an opportunity for someone to come and lead the design of a forward-thinking staff experience.
The role is based in Leeds which means that you’ll be sat right alongside your stakeholders, designing on the fly and collecting quick fire feedback as you go.
Sound good so far?
Here’s what you’ll be doing
A typical day will involve a healthy mix of Product, UX, UI and Service Design.
You'll be documenting and creating user flows, and rapidly producing wireframes and prototypes.
You’ll conduct research, run user feedback sessions (lab, online and guerrilla) and regularly stand and deliver your findings to senior stakeholders.
You'll be working with an existing component library and adding to it when needed. We believe you’ll like this - it means you can really focus on the user experience, as 75% of the ‘shiny stuff’ is already done. It also means a bit of breathing room to research and get stuck into the problems you’ll be solving.
You’ll be collaborating on a regular basis with our wider team of designers based in Bromley. You’ll have multiple daily catch-ups, idea generation sessions, and plenty of chances to share your experiences and ideas with the rest of the team.
You’ll get stuck in to the challenge of taking complex processes and breaking them down into simple, elegant tasks and interfaces. Error ‘#123646’ has no place here.
What you will bring.
Problem solving. You’ll enjoy finding solutions, whatever the problem, and you look forward to influencing people to do the right thing.
Great communication skills and confidence. You’ll enjoy selling your ideas, and you’re happy to present to 2 or to 200.
An inquisitive mind. You’re always ready to tackle and explore new ideas.
A collaborative way of working. Working in isolation isn’t your style. You thrive on interacting with people.
Experience using some of our tools. We work using Sketch, Creative Suite, Invision, Balsamiq and more. But, don’t worry if you don’t tick all the boxes, your brain is much more important than the tools. And feel free to recommend better options.
Here’s what we’ll need from you.
A portfolio that provides examples of work demonstrating an ability to generate ideas, problem solve and effectively communicate your thinking.
Your portfolio will need to showcase an understanding of HTML/CSS and responsive design techniques. If you have examples of internal facing software, that’s an added bonus.
If we like what we see, we’ll arrange a telephone interview. And if that goes swimmingly, we’ll set you a small task where you’ll get the chance to show us how you go about solving a problem. This will be done face-to-face in our Leeds office.
What you will get in return…
Ready to apply?
Follow the link provided. We look forward to meeting you.
Direct Line Group are an equal opportunity employer who value diversity. We do not discriminate and we recognise and embrace that people work in different ways. We will always adapt so you have the best and most comfortable working environment. If during the recruitment process you require any reasonable adjustments, please just let us know.
Life at Direct Line Group
Let our colleagues answer your questions and tell you what it’s really like to work at DLG. Visit our discussion hub (https://directlinegroupcareers.career-inspiration.com/app/home/) to find out why Direct Line Group is a special place to work.
Career benefits and rewards
Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:
Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.