Direct Line Group has an excellent opportunity to join one of our accident repair centres that offer access to an unusual amount of training which is just one of the reasons why so many people choose to progress their career with us.
So, as well as a dedication to developing your skills, you’ll benefit from a wide range of rewards that include a great company pension, discounts on insurance products and financial performance awards.
Deliver the best class motor repair service to DLG customer, providing strong leadership to the department of technicians in order to deliver site performance, financial, operational and customer targets. Empower the team so that they are a high performing, engaged and fully accountable team that delivers excellence in health and safety and the delivery of all business targets. Implement standard methodology for your department to ensure the business is protected and operational process and procedure is standardised.
To manage a team of workshop floor technicians and follow vehicle through repairs start to the Q.C of vehicle maintaining high quality and adhering to health and safety at all times and the company's procedures.
You will manage and coordinate the workflow of repairs within DLG Auto Services, ensuring financial, volume and quality targets are achieved, ensuring high quality repairs within company procedures to maximise customer satisfaction. The effective management of the productive and support departments, and providing the delivery of high standard of engagement, motivation and employee relations.
This will include
You would have previous experience in a similar role with the following skills/knowledge