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Senior Scrum Master

Churchill Court, BR1 1DP
Full time

About Us:

Direct Line Group is an ambitious company employing thousands of people throughout the UK. We’re proud to be one of Britain's leading general insurers, offering millions of customers decades of experience and knowledge. In the history of modern insurance, there has never been a bigger time for change than now and we work hard to make sure our well-known brands –Direct Line, Churchill, Privilege, NIG and Green Flag are making insurance easier and better value for our customers.

We know we can’t do this without our brilliant people who we reward for ideas and thinking as well as results because that’s how we can achieve amazing things – for our customers and for each other.

What we’re looking for:

You will be responsible for leading our scrum teams and removing impediment on behalf of DLG’s projects and programmes, as well as ensuring our development practises and change management processes are in line with Agile delivery goals

Our teams are transitioning to Agile working practises and we have a community of Agile advocates who are supporting the teams on this journey. You will be part of this team and will assist in educating the organisation and moving our capability forward in line with strategic goals.

You will be supporting teams that enable our business to deliver new systems or incrementally changing the applications to evolve our business to keep it successful in the market.

Recent successful deliveries have included introducing a new modern platform for our commercial business portfolio and working with our business teams to radically improve our change process to make it smoother and more efficient

Who you'll be working with:

Sitting within Application Development and Maintenance (AD&M) we provide a number of services within Technology Services (TS), including end to end testing and Application Maintenance support services to ensure high availability of systems.

Some key focuses will be;

  • Guiding and educating the team and organisation on how to use Agile/Scrum practices and values
  • Assessing and mentoring the Scrum Maturity of the team and organisation, at a pace that is sustainable and comfortable for the team and organization.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Facilitating discussion, conclusions, and conflict resolution getting the work done without coercion, assigning, or dictating the work.
  • Providing all support to the team using a servant leadership style whenever possible, and being a role model

Essential Skills

  • Hands on experience of Agile practises
  • Scrum Master Certification
  • Ability to manage a team using a servant leader style
  • Excellent facilitation and communication skills (people person)

Desirable Skills

  • Track record of delivering successful projects
  • SAFe Consultant qualification

What we'll give you:

Come join us and you’ll find yourself in the middle of one of the most on-the-go teams in the business, with autonomy and exposure to industry leaders on huge household brand names.

We’re always encouraging internal development and you’ll have access to loads of learning opportunities, events and conferences to build your industry knowledge.

Direct Line Group are an equal opportunity employer who value diversity. We do not discriminate and we recognise and embrace that people work in different ways. We will always adapt so you have the best and most comfortable working environment. If during the recruitment process you require any reasonable adjustments, please just let us know

Career benefits and rewards

Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:

  • A competitive salary, benchmarked against our competitors, which will grow as you do.
  • Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
  • Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
  • Attractive holiday entitlement
  • 50% off our Home, Motor and Pet insurance
  • Free Travel insurance
  • Free Green Flag breakdown cover
  • Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
  • Retail card, with discounts at big name retailers
  • My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant  high street brands, travel, tickets, gym memberships and much more.

Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

Life at Direct Line Group

We recommend that you read our colleagues’ stories and ask them a question on our live discussion platform www.directlinegroupcareers.com/ask-our-people. This will help you learn more about us and be better prepared for interviews.