Direct Line Group is an ambitious company employing thousands of people throughout the UK. We’re proud to be one of Britain's leading general insurers, offering millions of customers decades of experience and knowledge. In the history of modern insurance, there has never been a bigger time for change than now and we work hard to make sure our well known brands –Direct Line, Churchill, Privilege, NIG and Green Flag are making insurance easier and better value for our customers. We know we can’t do this without our brilliant people who we reward for ideas and thinking as well as results because that’s how we can achieve amazing things – for our customers and for each other. Come work for the 3rd Best Big Companies to Work for in 2019.
This is a fantastic opportunity to join our ‘Direct Line For Business Team’ at our Bristol office as a Customer Service Sales Team Leader.
What you'll be doing
As a Team Leader you will lead, motivate, develop and manage a team across a number of products. Ensuring the team delivers excellent customer service, meeting customer’s needs and keeping promises, whilst meeting performance targets and operational objectives.
Qualities you’ll need
Hours: 35 hours. The shifts would be a range of shifts between the opening hours of Mon - Fri 8am - 8pm, Sat 9-5, Sun 10-4
The successful candidate would work on a rotational basis
Career benefits and rewards
Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:
Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.
Life at Direct Line Group
We recommend that you read our colleagues’ stories and ask them a question on our live discussion platform www.directlinegroupcareers.com/ask-our-people. This will help you learn more about us and be better prepared for interviews.