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Parts Assistant - Crawley

Site B Maidenbower Business Park, Crawley, RH10 7ZJ
Permanent
Full time
Ref:R-6507
The role

Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a phenomenal quality of service for our customers.

We know that our customer’s vehicles make getting from A to B that much easier, whether it’s to do the weekly shop, the school run or to get things delivered, it’s all important. We are proud that in 2018 we helped over 86,000 customers get back on the road quickly, smoothly and safely and we’re on track to help 92,000 customers this year.

What we’re looking for:

The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry. That’s why we’re excited to be growing our teams and looking for people to join us as a

  • Parts Assistant

All roles are at the heart of our Auto Services business and you’ll need be enthusiastic, upbeat and committed to delivering the best repair service.

As a Parts Assist, once a policy holders' vehicle has had its damage assessed and an estimate for repair has been produced the parts-assistant orders the parts required for full repairs to be made. You will be responsible for all aspects of ordering, pricing and administration - even sourcing parts that are unavailable through the usual channels. Plus, the stock control for all paint and consumables, you will liaise with our bodyshop technicians and provide high levels of customer contact and communications throughout the vehicle repairs

If you love to stay busy this role is really for you.

What you’ll be doing:

  • You will have accountability for appropriate parts provision service and timely communication to enable effective repairs.
  • You will have accountability for Health and Safety regulations, company health and safety policies and procedures appropriate to this role.
  • You will ensure all relevant legal requirements are met and any records are correctly maintained.

Key Skills / Experience

  • You will have previous experience in a similar role
  • Ideally you will have a strong parts background gained in a bodyshop environment and possess strong organisational skills and attention to detail
  • You will possess excellent communication skills

Who you’ll be working with:

We know you’ve heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you’ll see it in the way that we think and work, it’s all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It’s an indefinable “DLGness” that makes us who we are, and we’d love for you to be a part of it.

You will be working as part of the parts team reporting directly to the Parts Manager and you will also be a part of the wider site team.

What we’ll give you:

Rewarding you is important to us, that's why we'll recognise your hard work and support you give our customers every step of the way with a very competitive salary and an industry leading reward package

Our teams are always supporting their local communities and love getting involved in charity events and family days.

Life at Direct Line Group

Let our colleagues answer your questions and tell you what it’s really like to work at DLG. Visit our discussion hub (https://directlinegroupcareers.career-inspiration.com/app/home/) to find out why Direct Line Group is a special place to work.

Direct Line Group are an equal opportunity employer who value diversity. We do not discriminate and we recognise and embrace that people work in different ways. We will always adapt so you have the best and most comfortable working environment. If during the recruitment process you require any reasonable adjustments, please just let us know.