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Parts Assistant - Crawley

Site B Maidenbower Business Park, RH10 7ZJ
Full time

Direct Line Group has an excellent opportunity to join one of our accident repair centres that offer access to an unusual amount of training which is just one of the reasons why so many people choose to progress their career with us.

So, as well as a dedication to developing your skills, you’ll benefit from a wide range of rewards that include a great company pension, discounts on insurance products and financial performance awards.

Job Purpose

The Parts Assistant is a pivotal role in DLG Auto Services team. Once a policy holders' vehicle has had its damage assessed and an estimate for repair has been produced the parts-assistant orders the parts required on order for full repairs to be made.

You will be responsible for all aspects of ordering, pricing and administration - even sourcing parts that are unavailable through the usual channels. Plus the stock control for all paint and consumables.

You will liaise with our bodyshop technicians and provide high levels of customer contact and communications throughout the vehicle repairs.

Key Accountabilities:

  • Accountability for appropriate parts provision service and timely communication to enable effective repairs.
  • Identifying, owning and handling the risks involved in running our business appropriate to this role.
  • Accountability for Health and Safety regulations, company health and safety policies and procedures appropriate to this role.
  • Ensuring all relevant legal requirements are met and any records are correctly maintained.

Key Skills / Experience:

  • You will have previous experience in a similar role
  • You will have a strong parts background gained in a bodyshop environment and possess strong organisational skills and attention to detail
  • You will possess excellent communication skills

Direct Line Group are an equal opportunity employer who value diversity. We do not discriminate and we recognise and accept that people work in different ways.

We will always adapt so you have the best and most comfortable working environment. If during the recruitment process you require any reasonable adjustments, please just let us know.

Career benefits and rewards

Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:

  • A competitive salary, benchmarked against our competitors, which will grow as you do.
  • Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
  • Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
  • Attractive holiday entitlement
  • 50% off our Home, Motor and Pet insurance
  • Free Travel insurance
  • Free Green Flag breakdown cover
  • Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
  • Retail card, with discounts at big name retailers
  • My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant  high street brands, travel, tickets, gym memberships and much more.

Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

Life at Direct Line Group

We recommend that you read our colleagues’ stories and ask them a question on our live discussion platform www.directlinegroupcareers.com/ask-our-people. This will help you learn more about us and be better prepared for interviews.