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Senior Internal Communications Manager

Churchill Court, Bromley, BR1 1DP
Full time
The role

What we're looking for:

We need someone to join and get stuck straight in, not just in developing content and delivery but also in acting as a communications advisor, influencing, and providing best practice counsel.

A great communicator, with a good eye for business and a detailed understanding of developing communications strategies and plans

You will be excellent at content development and copywriting, with the ability to digest information and articulate it in a way that’s engaging and jargon free.

The ability to really get creative and develop campaigns that ‘go viral’ and get cut through with our people.

You should have the confidence and gravitas to hold your own with partners, developing strong working relationships, challenging and influencing to achieve the best outcome

Finally, the ability to work to critical deadlines, organise your time, manage multiple conflicting priorities and willingly support colleagues on the team.

Who you'll be working with:

We’re a team of passionate people providing internal communications support to enable change and connect people with the mission, culture and values of our business, helping to create a sense of community, trust and pride in Direct Line Group.

We’re a high performing team that influences and helps to set the communications agenda with our Executive Committee and their teams.

What you'll be doing:

This role will be working within the ‘Business Partnering’ part of the team, working on campaigns and activity that enables delivery of business goals by focusing on outcomes. You’ll drive engagement by helping leaders to articulate the strategy and priorities for their teams and then help share this in a meaningful way that promotes discussion and encourages feedback.

  • You’ll also help protect our employee experience by ensuring that change is delivered in a way that is reflective of our values. At the same time, you’ll have the opportunity to support wider activity, such as work to improve our channels and our efforts around Corporate Social Responsibility.
  • Working with senior leaders as a clear voice on their leadership table, supporting them to maximise engagement with their teams.
  • Helping to articulate strategies, plans and our progress in a creative and meaningful way that people can connect with.
  • Getting under the skin of change programmes - developing outcome focused comms plans, drafting content and working with design agencies.

What we'll give you:

Through demonstrating the value we add, we’re an active voice at the leadership table, helping to drive the right outcomes for the business.

It’s not all plain sailing and we often have to balance opposing demands and have some challenging partner conversations but that’s what we thrive on. We also see lots of opportunities to improve our ways of working to better support the business and become an even higher performing team.

We have a strong focus on developing you and your skillset and seek to give you the tools to do so. In addition to this we also offer a generous benefits package including family and work life balance focused options such as: fully paid maternity leave and parental leave, flexible working, insurance savings for you and your family as well as a range of other optional benefits.