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B2B Customer Service & Sales Advisor

The Core, Bristol, BS1 6JX
Permanent
Full time
Ref:R-7419
The role

We’re proud to be number 3 in The Sunday Times 25 Best Big Companies to Work For 2019.

Salary £21,255 - £24,563 (includes 9% pension contribution), plus an opportunity to earn up to £4,200 per year.

What we’re looking for:

If you work in our Business to Business team (B2B) in our busy call centre, you will be talking to small Business owners every single day. These customers may own an independent hair salon, a café, a Bed and Breakfast or even rent properties, but they all need a different level of insurance and that is where you could come in.

What you’ll be doing:

  • Answering calls from our business customers
  • You will be taking care of queries that our customers may have
  • You will have phenomenal product knowledge
  • You'll be listening to what is important to the customer
  • Matching products to their needs​
  • Capturing accurate data

37.5 hour working week

We're here for our customers when they need us the most, the hours you work can fall between Monday to Friday – 8am-8pm, Saturday shift 9am-5pm and Sunday 10am – 5pm

Shift and training information will be discussed at interview and offer stage.

What we’ll give you:

Come join us and you’ll find yourself in the middle of one of the most on-the-go teams in the business. We’re always encouraging internal development and you’ll have access to loads of learning opportunities, events and conferences to build your industry knowledge. We also have team lunches, wellness walks and team nights out.

COVID-19 update:

We’re actively looking for people to join our teams and we’re committed in protecting your health and wellbeing during every step of our recruitment process.

If you’re successful in securing a role with us you’ll find we’ll be doing things a little bit differently and it may mean you’ll initially join our team by working from home.

During this time, we’ll work with you to make sure you have the tools and equipment you need and that you feel part of our amazing DLG team!