Jump to main content

Transport options

Walk
Cycle
Car
Public Transport
Back to results

Customer Service Advisor

The Wharf, Leeds, LS1 4AZ
Permanent
Full time
Ref:R-7420
The role

Salary £21,255 - £24,563 (includes 9% pension contribution), plus an opportunity to earn up to £4,200 per year.

What we’re looking for:

If you work in our Business to Business team (B2B) you will be talking to small Business owners each day. These customers may own an independent hair salon, a café, a Bed and Breakfast or even rent properties, but they all need a different level of insurance and that is where you could come in.

What you’ll be doing:

  • Answering calls from our business customers
  • You will be taking care of queries that our customers may have
  • You will have phenomenal product knowledge
  • You'll be listening to what is important to the customer
  • Matching products to their needs​
  • Capturing accurate data
  • Sales focused with knowledge of the full sales cycle

What hours will you be working?

37.5 hour working week

We're here for our customers when they need us the most, the hours you work can fall between Monday to Friday – 8am-8pm, Saturday shift 9am-5pm and Sunday 10am – 5pm

Shift and training information will be discussed at interview and offer stage.

What we’ll give you:

Come join us and you’ll find yourself in the middle of one of the most on-the-go teams in the business. We’re always encouraging internal development and you’ll have access to loads of learning opportunities, events and conferences to build your industry knowledge. We also have team lunches, wellness walks and team nights out.