Commercial Manager (IT & BPO)
We are now hiring for a Commercial Manager on a full-time, permanent basis or fixed-term contract.
What we're looking for:
A Commercial Manager within our IT & BPO category team to play a key role in managing supplier risk, and ensuring that the end customer receives excellent service through consistent supplier outcomes. You’ll need to have experience managing stakeholders at all levels and possesses strong influencing skills coupled with a consultative approach to working with our suppliers and address any commercial issues that arise. Ideal candidate will have a vast knowledge of IT Procurement and Contracting
Who you'll be working with:
Our Procurement function’s operating model combines Commercial Management, Procurement and Supply Chain Development in a single centralised function to efficiently and effectively ensure third party engagements deliver the appropriate service, value and risk management.
What you'll be doing:
Working closely with suppliers to access latest innovations, challenge unnecessary business demands, manage contract obligations and measure in contract delivery
Developing long term value adding supplier and relationship strategies that are aligned to business and category and supply chain strategies
Leading commercial relationships with suppliers and resolving and mitigating solutions where supplier performance is under expected standards
Contributing to commercial projects (eg. continuous improvement, innovation led initiatives, supply chain collaboration, etc.), bringing innovation from the supply base
Delivering ongoing and increasing benefit to DLG through the effective engagement of suppliers and delivery of initiatives that drive new customer propositions, cost reduction and service improvements
What we'll give you:
We have a strong focus on developing you and your skill set and work hard to give you the tools to do so. In addition to this we also offer a generous benefits package including 25 days annual leave, family and work life balance focused options such as: fully paid maternity leave and parental leave, flexible working, insurance savings for you as well as a range of other optional benefits!
Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.
We’ve ditched the daily commute for a virtual first approach. If you do come into the office, there are exciting workspaces and zones you can use, depending on the type of work you are doing
How much you’ll be in the office depends on your role, and we’ll consider the flexible working options that work best for you. We'd love to hear from you to discuss.