At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also support our parent group, litigating on their behalf.

As the team takes on more responsibilities, it means we now have an exciting opportunity for a skilled Solicitor/Legal Executive to join our Legal Services team inBromley to handle a caseload of mid-high value Claimant Personal Injury claims.

The role

You will report to the Litigation Team Leader, and handle a caseload of Claimant Employers Liability claims, Public Liability claims and unusual Road traffic Accidents such as Pedestrian or Cyclist claims and transferred fast track multi track RTA files that are ready to litigate.

What you'll be doing

Managing a client's claim by using the firm's technical process and documenting each activity that has taken place and ensuring time is recorded accurately.

Completing all necessary investigations into the circumstances of the incident and the value of the client's claim, carrying out legal research as required. Collating and reviewing the evidence to assess prospects of the claim succeeding its merits. Assessing the likely value of the claim for personal injury and recoverability of financial losses.

Ensuring clients are provided the accurate legal advice. Where appropriate, managing clients' expectations, explaining decisions and the steps in the claims process clearly and succinctly, and ensuring clients are treated fairly at all times.

Negotiating settlement on the best possible terms for the Client ensuring that instructions are followed or taken at the necessary points. Ensuring that the legal expenses provider is kept updated at all stages.

Drafting the necessary documents to issue court proceedings, following court directions, drafting statements and preparing the file for a final court hearing.

Managing cases efficiently and effectively. Making sure that client work is progressed efficiently to meet departmental targets and Service Level Agreements and the client is kept proactively informed where appropriate.

Identifying and investigating all conflicts, complaints and potential acts of negligence and ensuring they are reported immediately to a team leader or member of the compliance team.

Maintaining a good working relationship with suppliers, external organisations and the work-source.

What we're looking for

• Experienced Claims handler, Legal Executive or Solicitor.

• Previous experience of RTA/EL/PL/OL claims handling, either within an insurance company or law firm environment.

• Knowledge of Pre Action Protocols, CPR, Practice directions and statute/case law, and regulations relating to accidents at work.

• Experience using a Case Management System and using the MOJ Portal

• Knowledge of JC Guidelines for assessing general damages in personal injury cases and ability to research different resources e.g Lawtel

Hours: 35 Hours - Monday - Friday

Home Working: 3 days from home / 2 days from our Bromley office

What we'll give you

We have a strong focus on developing you and your skillset and to give you the tools to do so. In addition to this we also offer a great benefits package;

• 9% Private pension contribution

• Annual bonus - up to 10%

• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

• Additional optional Health and Dental insurance

• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

• Generous holidays

• Buy as you earn share scheme

• Employee discounts and cashback

• Company car scheme

• Plus many more

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

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