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Fast Track / Multi Track RTA Damage Only Litigator

Req ID:
Legal & Secretariat
Bromley; Leeds

Ways of Working

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone.

How much you’ll be in the office depends on your role, and we’ll consider the flexible working options that work best for you. You can find out more about our flexible working approach or please get in touch with the team to discuss. 

We are recruiting for a Fast Track / Multi TrackLitigator to join our Civil Litigation team, on a full time and permanent basis. This position can be based from either of head office in Bromley, or our office in Leeds (The Wharf).

The role:

You will be managing caseload Fast Track and Multi Track RTA Damage claims, as well asEL/PL/RTA personal injury litigation claims. You will be representing DLG Legal Services in the conduct of client matters in providing legal advice and assistance in a professional matter, in accordance with internal procedures and acting as an ambassador to the organisation.

What you’ll be doing:

Managing a client’s claim by continually using the firm’s technical process and accurately documenting each activity that has taken place and ensuring time is recorded accurately.  

Managing all client work allocated in accordance with the detailed procedures and quality standards contained in the firm’s manual and client protocol

Completing all necessary investigations into the circumstances of the incident and the value of the client’s claim, carrying out legal research as required.  Collating and reviewing the evidence.  Assessing prospects of the claim succeeding on it’s merits.   Assessing the likely value of the claim for personal injury and recoverability of financial losses.

Ensuring clients are provided the correct legal advice.  Where appropriate, managing clients’ expectations, explaining decisions and the steps in the claims process clearly and succinctly, and ensuring clients are treated fairly at all times.

Negotiating settlement on the best possible terms for the Client ensuring that instructions are complied with or taken at the necessary points.  Ensuring that the legal expenses provider is kept updated at all key stages.

Drafting the necessary documents to issue court proceedings, complying with court directions, drafting statements and readying the file for a final court hearing.  Instructing counsel as necessary, drafting the brief and checking costs statements.

Identifying, owning and managing the risks involved in running our business appropriate to the role, in line with the relevant risk framework and in compliance with all DLG Legal Services policies and procedures, the Solicitors Accounts Rules and the SRA Code of Conduct at all times.

What we’re looking for:

  • Experienced Claims handler, Legal Executive or Solicitor.

  • Previous experience of EL / PL claims handling preferable, either within an insurance company or law firm environment.

  • Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as relevant regulations relating to accidents at work.

  • Experience of using a Case Management System and using the MOJ Portal

  • Knowledge of JC Guidelines for the assessment of general damages in personal injury cases and understanding and ability to research different resources e.g Lawtel

  • Ability to communicate efficiently with clients by telephone and written communication

  • Ability to work under pressure with attention to detail and manage time effectively

  • Understanding issues and finding solutions with the ability to think out of the box

  • Ability to work as a member of a team and collaborating for success

  • Professional manner, enthusiastic and trustworthy

What we’ll give you:

Flexible Working  

We offer a variety of working arrangements – from how you divide the time you spend working at home and in the office, to flexibility in the hours you work.

These arrangements will depend on the type of role you do and the area of the business you work in. Speak to your hiring manager or recruiter to find out what’s possible in the role you’re applying for.

You can find out more about our approach to flexible working here.

All company car scheme. We all want to do our bit for the planet, but sometimes we need a car to get us and our families around. Our all company car scheme allows colleagues to apply for our electric car scheme regardless of their length of service, to lease a brand new electric or plug-in hybrid car in a tax efficient way, as long as they meet the qualifying criteria.

Life at DLG

Direct Line Group is an equal opportunity employer. We value diversity and we’re committed to making DLG a truly inclusive place to work.  

We recognise and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you’re more than a CV, and the things that make you, you, can bring real potential to DLG. 

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.  

Hours: 35 Hours - Monday - Friday

Home Working: 3 days from home / 2 days from the office

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