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Risk Control Surveyor - Home Based

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Req ID:
R-13747
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Category:
Pricing & Underwriting
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Location:
Glasgow; Bristol; Leeds

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.

We’ve ditched the daily commute for a virtual first approach. If you do come into the office, there are exciting workspaces and zones you can use, depending on the type of work you are doing

How much you’ll be in the office depends on your role, and we’ll consider the flexible working options that work best for you. Please get in touch with the team to discuss.

What you'll be doing:

We have phenomenal opportunity for an experienced Risk Control Surveyor to join our growing team on a permanent basis! We have three positions available to cover the Edinburgh, North East, South West and Wales area.

You will undertake physical risk surveys at client and prospect premises which aid underwriters understanding of the risk, highlights existing risk deficiencies and suggests suitable risk improvements strategies to directly support NIG’s underwriting strategies for profitable business growth/retention. This will include:

  • Delivering a range of client and prospect survey reports (Pre Cover, New Business, Sprinkler and Post Loss).
  • Awareness of NIG national and regional underwriting strategy.
  • Building and maintaining effective relationships with all Risk Control Team (RCT) partners (NIG Underwriters & Survey Support, Brokers and Policyholders).
  • Delivery of all RCT services in line with existing Standard Operating Procedures (S.O.P) and NIG audit requirements.
  • Reinforce the culture and core values of Direct Line group through appropriate behaviours and actions.
  • Identify, own and manage the risks involved in running our business appropriate to my role, in line with the company risk framework.

What we are looking for:

You will be able to survey fire, theft and liability risks, including identifying and appraising hazards and defects from the processes and procedures involved and able to eliminate or minimise the company exposure to these risks by appropriate risk improvement measures

You will also Demonstrate risk perception and understands the nature of the risk (good or bad), including knowledge of:-

  • Fire e.g. causes of fire, building construction, fire load, arson, process hazards and heating systems
  • The key factors influencing Business Interruption
  • Physical security, safes and intruder alarms
  • Current Health & Safety legislation and knowledge of Employers Liability, Public and Product Liability risk exposures.
  • General understanding of commercial insurance underwriting process and procedure.

Who you'll be working with:

You will be part of a team of Risk Control Surveyors who are based across the UK, supporting & working closely with our Underwriting regions.  You will have regular contact with the wider RCT including the Survey Support Team who are responsible for arranging appointments, issuing Risk Improvements, and generally supporting the time of the surveyors. Also, you will be involved with our Apprentices who are currently on our Higher Apprentice Programme where we are “growing our own surveyors”

What we’ll give you:

We have a strong focus on developing you and your skillset and work hard to give you the tools to do so. In addition to this we also offer a generous benefits package including family and work life balance focused options such as: fully paid maternity leave and parental leave, flexible working, insurance savings for you and your family as well as a range of other optional benefits.

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