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Risk Control Surveyor - Home Based

Req ID:
Pricing & Underwriting
Manchester; Birmingham; Leeds

What we are looking for:

We have phenomenal opportunity for experienced Risk Control Surveyors to join our growing team on a permanent basis! We have 3 positions to cover, the North West, the Midlands & the North East (including Newcastle, Sunderland, Durham)

What you'll do:

You will undertake physical risk surveys at client and prospect premises which aid underwriters understanding of the risk, highlights existing risk deficiencies and suggests suitable risk improvements strategies to directly support NIG's underwriting strategies for profitable business growth/retention. This will include:

  • Deliver a range of client and prospect survey reports (Pre Cover, New Business, Sprinkler and Post Loss).

  • Awareness of NIG national and regional underwriting strategy.

  • Develop relationships with all Risk Control Team (RCT) partners (NIG Underwriters & Survey Support, Brokers and Policyholders).

  • Deliver all RCT services following existing Standard Operating Procedures (S.O.P) and NIG audit requirements.

  • Promote the culture and core values of Direct Line group through appropriate behaviours and actions.

What we are looking for:

You will survey fire, theft and liability risks, including identifying and appraising hazards and defects from the processes and procedures involved and able to eliminate or minimise the DLG exposure to these risks by appropriate risk improvement measures.

You will also Demonstrate risk perception and understand the nature of the risk (good or bad), including knowledge of:-

  • Fire e.g. causes of fire, building construction, fire load, arson, process hazards and heating systems

  • The key factors influencing Business Interruption

  • Physical security, safes and intruder alarms

  • Current Health & Safety legislation and knowledge of Employers Liability, Public and Product Liability risk exposures.

  • General understanding of commercial insurance underwriting process and procedure.

Who you'll work with:

You will be part of a team of Risk Control Surveyors who are based across the UK, supporting & working closely with our Underwriting regions. You will have regular contact with the wider RCT including the Survey Support Team who arranges appointments, issue Risk Improvements, and support the time of the surveyors. Also, you will be involved with our Apprentices who are on our Higher Apprentice Programme where we are "growing our own surveyors"

What we'll give you:

We have a strong focus on developing you and your skillset to give you the tools to do so. In addition to this we also offer a generous benefits package including family and work life balance focused options such as: fully paid maternity leave and parental leave, flexible working, insurance savings for you and your family as well as a range of other optional benefits.

Ways of Working

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.

How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. You can find out more about our flexible working approach or please get in touch with the team to discuss.


We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them:

  • 9 % Pension

  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

  • Additional optional Health and Dental insurance

  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

  • Generous holidays

  • Buy as you earn share scheme

  • Employee discounts and cashback

  • Plus many more

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.




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