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Commercial Specialist - Motor & Rescue

Req ID:
Leeds; Birmingham; Manchester; London

We’ve been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future. And after 40 years of innovation, we’re still leading the way. Our vision is a world where insurance is personal, inclusive and a force for good. And, with a business full of brilliant individuals working together to be brilliant for customers every single day, our goal is well within reach.

Procurement at Direct Line Group is an expansive, innovative, intelligent affair. Bringing together supplier, competitor and industry knowledge, our teams source sustainable, commercially beneficial opportunities that keep us driving forward. It’s a department that spans the length and breadth of the business. That means unrivalled opportunities for career development, skill-growth, and a wealth of experience to draw from.

We are looking for a Commercial Specialist to join our Procurement Supply Chain division in our Motor and Rescue Category. You will report into our Commercial Manager (for Motor and Rescue). The Motor & Rescue P&SC team covers a broad spectrum of categories including mobility provision, salvage, repair, rescue networks, glazing, and many more.

What you'll be doing:

  • You will manage the risk of multimillion pound contracts (typically 5-15 contracts with a value of £500k-£5m each).

  • You will guide the performance, value, and all management of your own allocated suppliers, delivering new results for DLG through management of supplier relationships.

  • You will lead and pursue continuous improvement opportunities through account planning, and lead any resultant project activity to deliver financial benefits (targeted between £250k - £500k) and core customer metrics across your category per year.

  • You will have a wide remit to identify opportunities and, ensure adherence to internal governance processes.

  • You will lead negotiations for in-contract variations to agreements, drafting contract variations or extensions and obtaining the appropriate internal approvals following the governance framework.

  • You will provide coordination and monitoring support to the Commercial Management and operational teams in the management of higher complexity supplier contracts and relationships.

  • You will work with suppliers to access latest innovations, challenge unnecessary business demands, manage contract obligations, recover service credits and rebates and measure benefits secured from each supplier.

  • You will help develop category plans through the analysis of data and the gathering of intelligence, bringing together supplier, competitor and industry knowledge, and identify and drive opportunities and strategies that deliver commercial benefit.

  • You will lead the development of annual plans, as agreed in liaison with the Senior Commercial Manager and the sourcing team and manage commercial relationships with the selected suppliers.

What you'll need:

  • Solid supplier relationship management experience.

  • Experience in project management, delivery and/or strategy development

  • Ability to collaborate across teams.

  • Previous experience within Motor & Rescue claims environment is advantageous.

Ways of Working

Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.


We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

  • 9% employer contributed pension

  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

  • Additional optional Health and Dental insurance

  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

  • Generous holidays

  • Buy as you earn share scheme

  • Employee discounts and cashback

  • Plus many more

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.




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