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Counter Fraud Technical Lead

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Req ID:
R-11226
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Category:
Legal & Secretariat
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Location:
Leeds; Bromley; Bristol

A very exciting opportunity has arisen within DLG Legal Services, our SRA regulated law firm! We are looking for a legal expert specialising in Counter Fraud who will help us set up, build and lead a brand-new team to provide specialist legal services. This is a permanent, full time position based in either Leeds, Bristol or Bromley site with a mixture of home and office working allowing some flexibility in working hours

Ways of working:

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.

We’ve ditched the daily commute for a virtual first approach. If you do come into the office, there are exciting workspaces and zones you can use, depending on the type of work you are doing

How much you’ll be in the office depends on your role, and we’ll consider the flexible working options that work best for you. Please get in touch with the team to discuss.

This role has a hybrid working style where currently 2 days a week will be spent in the office (subject to change) and the rest at home

What we’re looking for:

We would love to hear from you if you are enthusiastic and like a good challenge! The successful candidate will be recognised in the legal industry by peers both Claimant and Defendant with the necessary skills and experience to create, build and develop a Counter Fraud Department within DLG Legal Services. They will be able to build relationships with partners and act as a motivator to their team. Other skills you need:

  • Circa 8 years PQE or equivalent legal experience in motor industry fraud with an emphasis on fraud litigation and a clear focus on detection and prevention of fraud
  • Excellent analytical skills to interpret information and identify issues together with the ability to disseminate and develop best practice
  • Ability to deliver training both internally and to clients
  • Ability to proactively run workloads in an efficient manner
  • Ability to provide technical guidance and practical solutions to clients and teams
  • Ability to work under pressure and to manage conflict constructively
  • Must be able to use own initiative and prioritise in order to ensure deadlines are met
  • Excellent verbal and written communication skills
  • Flexible and adaptable
  • Enthusiastic and passionate about getting the right outcome

What you'll be doing:

Whilst this is a department that would grow in size and scope over a planned timeframe, the department would begin with defending claims involving low velocity collisions. Eventually you will be responsible for a team of case handlers to proactively handle a range of fraud related cases to an effective and satisfactory conclusion within service levels and to a targeted outcome. Some of other duties involve:

  • Deliver clear, accurate and succinct advice within relevant timescales, managing a portfolio of litigated cases in addition to working with clients as a strategic partner in developing strategies to handle financial impact
  • Identify and combat emerging trends and behaviour together with providing technical training
  • To stay abreast of case law, research solutions to problems and propose change/outcomes on a practical and hands on basis
  • Development of strategies against fraud, designing workflows and delivery of best practice

What we’ll give you:

We have a strong focus on developing you and your skillset and work hard to give you the tools to do so. In addition to this we also offer a generous benefits package including family and work life balance focused options such as: fully paid maternity leave and parental leave, flexible working, insurance savings for you and your family as well as a range of other optional benefits

Hours: 35 hours (Monday - Friday)

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