AVD (Azure Virtual Desktop) Workspace Engineer

Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag.

What you'll be doing:

You will report into the Workspace Engineering team to deliver and maintain cloud-based products to support Direct Line Group. You will take the lead and influence business and technical stakeholders to improve our products, solutions, tools and processes.

You will work closely with our product owners, architects, application engineers, and security team to identify work that improves the stability, security, and self-service nature of our infrastructure, driving those ideas and projects from inception to completion.

• You will support users and development teams to leverage Azure capabilities to build and migrate desktop operating systems, software, and services on the AVD platform

• Provide hands-on subject matter expertise and ensure that the tooling to deploy and manage our infrastructure is automated, secure, and easy to use

• You will support the core infrastructure for our existing test and production environments and assist other engineers in quickly debugging and resolving production-related issues

• Identify and collect metrics that allow the Engineering and Management to pinpoint areas for improvement and measure change.

• Improve our products, tools and processes

• Keep track of technical debt and identify and leverage opportunities to reduce it.

• Understand the total cost of ownership of your solutions (including licenses, support, infrastructure etc.) and innovate to reduce it.

• Identify and actively manage risks within your solutions.

• Proactively seek opportunities to adopt continuous improvement initiatives. Champion efficiency, automation, and software development best practice in general.

• Establish, enforce and continually improve development standards, tools and frameworks.

• Continually collaborate with and influence business and technical stakeholders while demonstrating leadership and thought provoking initiatives.

What you'll need:

• In-depth knowledge of Azure services and cloud computing

• Microsoft Operating systems

• Endpoint Management solutions

• Experience of software deployments using Microsoft endpoint

• Configuration Manager (MECM/SCCM) and trouble-shooting application issues involving permissions, registry settings, AD, GPO, FSLogix, network and proxy issues. PowerShell scripting experience is also desirable as is prior experience of a VDI platform such as Citrix or RDS.

Ways of Working

Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension

• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

• Additional optional Health and Dental insurance

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

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