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Azure Cloud Infrastructure Engineer

Req ID:
Information Technology
London; Bromley

About us

We are Direct Line Group – home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future.

DLG is at an important stage in its evolution to be a technology and data company. Following a few years of significant build and transformation of core assets, ranging from telephony to core customer-facing platforms, an Agile transformation for key segments of our business is bedding in with the intent of better serving our customers at pace. However, there is more to do!  

The role

As one of our Azure Cloud Infrastructure engineers you’ll be part of the team with responsibility for the design, delivery and operation of our new environment within Azure. We’ll look to you to align and constantly improve the value to DLG in line with our overall technology strategy and direction. As DLG develops and moves forward in achieving our goal of accelerating our cloud first strategy so will this role, and we are looking to develop this role into the future state of managing, continuously improving and supporting  the end state environment through a combination of internal and 3rd party teams..


  • This is a hybrid role and will involve working from home combined with office time in London or two days per week plus any other ad hoc days (we are currently based in Bromley, moving to central London in Summer 2023).

Who you’ll be working with

We are delivering a set of ambitious plans to transform our technology for the future, evolving the systems, platforms and infrastructure that our people use day-to-day. You'll join our Infrastructure Platforms team which sits within our wider ‘Core Technology’ department, reporting into Matthew Ashton (Head of Infrastructure Platforms).

What you’ll be doing:

  • Deploy solutions in Azure and ensure continuous maintenance and compliance of those services
  • Maintain solutions deployed in Azure ensuring they are available, secure and align to business requirements
  • Develop and maintain infrastructure as code for new and existing cloud-based solutions
  • Ensure the deployed solutions have the necessary observability and monitoring in place
  • Ensure the Azure enterprise landing zones are aligned to best practise with continuous compliance and improvement
  • Windows Server and Linux operating system build and configuration
  • Operating system golden image build and maintenance
  • Maintain and manage patch management processes
  • Azure networking
  • Work with the security teams to ensure platform security is maintained within DLG’s risk appetite
  • Ensure there is effective knowledge retention of all Cloud technical aspects through documentation and communication
  • Ensure all infrastructure and services are provisioned to agreed security and compliance standards including defined specifications and tagging polices.
  • Provide 3rd level expert support during incidents and follow through with support for problem management
  • Ensure DLG’s change management processes are followed for all changes to the environment
  • Maintain subject matter expertise of public cloud markets and emerging technology trends related to public cloud
  • Develop own external / internal network to gather intelligence and promote DLG as industry leaders in the field of Cloud solutions
  • Provide input to service management processes as required (e.g., availability & capacity management)

What you’ll need

  • Experience managing senior stakeholders, building buy-in through written and verbal communication
  • Experience with Azure and preferably AWS cloud technologies, engineering and implementation patterns and architecture
  • Delivery focused with the ability to drive tasks forward and meet demanding deadlines along with strong problem investigation and diagnosis skills
  • Robust technical experience in Cloud/Azure infrastructure design, build and deployment, including networking, connectivity, storage, virtualisation, and identity
  • Implementation of Azure networking for enterprise organizations
  • Securing, managing, and monitoring Azure environments
  • Experience building and deploying resilient Azure cloud architectures and migrating and modernising workloads from on-prem data centres to Azure
  • Well versed in Windows and Linux operating systems
  • Azure Virtual Machines, Virtual Networks, ExpressRoute, Azure Active Directory, AD Connect, Operations Management Suite/Log Analytics, Azure Monitor, Azure Site Recovery, Azure Backup, Azure App Services, Azure Storage, Azure Import/Export, Azure SQL Server, MySQL, Azure Automation, Active Directory

Ways of Working

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.

How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. You can find out more about our flexible working approach or please get in touch with the team to discuss.


We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them:

  • 9% employee contributed pension
  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • Up to 20% bonus
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
  • 30 days holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback

Life at Direct Line Group

Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.

We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.



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