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Digital Design Consultant

Req ID:
Human Resources
London; Bristol; Glasgow; Leeds; Manchester

About us

We are Direct Line Group – home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag and NIG. Our vision is to create a world where insurance is personal, inclusive and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future.

To support this we're recruiting for a Digital & Design Consultant, as part of our newly created Design Studio where you'll shape and design innovative learning solutions that helps DLG gain a reputation for being forward thinking and deliver value for the business.

How to apply: When submitting your application and CV, we'd like you to create a video (max 3 mins) telling us all a little bit about you and the latest thinking (from your perspective) around the future of learning design. Also, please share your portfolio of digital learning solutions with us (if we can access through a link, that's fine) at the point of application.

What you'll be doing:

Reporting to the Learning Digital & Innovation Lead, you'll connect learning with skills and careers to evolve organisational capability, propel and sustain our performance and propel the Learning, HR and business strategy.

You will:

  • Create user flows, and produce wireframes and prototypes.

  • Conduct research, run user feedback sessions and deliver your findings

  • Work with the Managed Service Provider, 3rd parties and across learning to develop interactive, engaging learning solutions that integrate all elements

  • Produce a variety of learning solutions including: web-based, audio, gamification, community-based, animations user generated content, social media, interactive visual aids and presentations.

  • Maintain a portfolio of evidence-based solutions

  • Complete user acceptance testing of the end-to-end learner journey

  • Utilise data and insights to underpin decision-making, demonstrate Return on investment and support storytelling

What you'll need:

  • Experience of HTML5/CSS and WordPress

  • An understanding of Digital Marketing/Social Media campaigns

  • Experience in responsive web design

  • Experience with Articulate Storyline 360, Rise or similar eLearning authoring tools (don't worry if this isn't your top skill, we are phasing this type of content out).

  • Audio and Video production skills, using tools such as Camtasia, Premiere Pro

  • Strong data skills, understands data ethics, governance and how to story tell with data

Ways of Working

Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.

For this role, we anticipate you would primarily work from home, with expectations to work from the office 1-2 days a week.

The team is spread out across the country and as long as you live a commutable distance from one of our offices in London/Bromley, Leeds, Doncaster, Manchester, Glasgow, or Bristol that's great. We'll support you as best as we can.


We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

  • 9% employer contributed pension

  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

  • Additional optional Health and Dental insurance

  • You begin with 25 days of holiday entitlement (excluding bank holidays). For every year you complete a full years' service by April 1st, you accrue an additional day – with a max of 28 days. Plus you have the option to buy or sell up to 5 days each year!

  • Up to 10% bonus

  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

  • Buy as you earn share scheme

  • Retail discounts and cashback for everyday shopping expenses

  • Plus many more!

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.



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