Head of Motor Retail Pricing

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That’s why our Pricing & Underwriter colleagues are the best of the best. They reduce risk and predict future events, ensuring our business can continue to grow whilst each and every one of our consumers gets the best price.

We’re currently recruiting for a Head of Motor Retail Pricing to lead our Retail pricing across our Motor products. With over 4 million customers across our several Motor brands (Direct Line, Churchill, and Privilege), this is a truly pivotal role within DLG - responsible for the retail price our customers see – with high impact to our commercial and customer performance.

Reporting into the Director of Motor Retail, you will lead the Motor Retail team.  We’re looking for someone who will be the thought leader for Retail Pricing across the Motor function.  As Head of Pricing, you will significantly influence the profitability of the Motor business by implementing strategic pricing initiatives to build market leading capability and results.  We’re looking to leverage predictive modelling and machine learning, to drive instant data-driven pricing actions, ensuring that pricing reflects market dynamics and risk profiles. Collaborating closely with the Director of Motor Retail, senior Pricing and Underwriting leaders, and cross-functional teams, you will foster a culture of innovation and analytical rigor, ultimately contributing to sustainable profitability and competitive advantage within the organisation. Your impact will be felt across the business, shaping its future success.

What you’ll be doing:

• Act as a key member of the Motor Retail Leadership team - set the strategy and plans for Motor Retail Pricing to develop market leading capability and align and support delivery of the overall motor and organisational strategy, as well as set and deliver wider Motor strategy and plans

• Continuously prioritise plans and activity for the team, ensuring required resource in place to maximise value.

• Build and develop a highly skilled and engaged team.

• Work collaboratively with colleagues from across the business to deliver plans – including Manufacturing, Commercial, Data and IT.

• Embed a culture of innovation and analytical rigour to create competitive advantage.

• Ensure a strong control and governance framework in place – ensuring pricing consistently meet legal, regulatory and internal requirements.

• Maintain an excellent understanding of external developments (market, competitors, analytical advancements)

What we’re looking for:

• Strategic thinker with the ability to translate this into a clear strategy and plans

• Passionate about innovating, creating and continuously improving capability for commercial and customer benefit

• Proven track record of initiating and delivering actions to deliver significant commercial value

• Ability to clearly communicate and summarise complex topics

• Evidence of successfully leading and developing a team

• Experience interacting effectively with a wide variety of individuals, both technical and non-technical

• Good knowledge of latest analytical tools and modelling techniques within pricing

• Deep management experience leading a large, diverse team

Ways of Working
Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working.

This role will be based in central London – minutes away from Bank Station, with an expectation to be office-based c.2-3 days per week.

Benefits
We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle. Our core benefits include:

• Flexible and generous annual leave - 30 days. You also have the option to buy or sell up to 5 days each year too to suit you the way you want it to!

• 9% employer contribution into your pension – regardless of whether or not you pay into the pension plan. You can also opt to take this is a cash benefit instead.

• Annual bonus  - dependent on personal and company performance

• Free private medical cover for you!

• 50% off home, motor and pet insurance

• Free travel insurance and free Green Flag breakdown cover

• Life assurance

• Income protection

• Access to company car and cycle to work schemes

• Retail discounts to your everyday shopping needs!

Being yourself

There’s no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That’s why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We’re proud of who we are, of what we do, and what every single one of us brings.

Every person, team, Squad, Tribe, and Chapter, across every business that makes our Group. And we’re happy to say we’re customer obsessed. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together, we're one of a kind.

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