Portfolio Tooling Administrator - Planview

Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag.

Here, transformation is constant. Our change teams lead the way, shaping and delivering business change on an unprecedented scale. As one of the industry’s biggest success stories, we’ve got a reputation to uphold, and the evolution of an entire industry to chase. From organisational structure to people and processes, governance to location, our large scale, complex programmes affect every aspect of Direct Line Group’s development.

About the role

DLG onboarded Planview as a Strategic Portfolio Management partner in early 23. With capability releases and an increasing user base, you will identify and deliver configuration requirements and provide administrative support over the life of the tool in DLG.

What you'll do:

• Optimize the configuration of the Planview platform to best suit our needs

• Gather requirements, analyse, and improve the Planview functionality to ensure it is adding maximum value to the business

• Manage data integrity within the platform

• Maintain work and resource calendars

• Update and distribute regular reports on work and resource metrics

• Help with maintenance and upgrades of software versions

• Maintain strategic hierarchy, OKR’s and other primary DLG Structures

• Maintain both IAAS and integrations delivered through Tasktop

• Provide Level 1 end-user support, technical/application assistance using internal tools for reporting and managing issues

• Manage resolution of any eventual product defects and communicate with users

• Maintain a relationship with Planview product support (errors, enhancement requests)

• Administer resources including resource-related information and attributes

• Manage reports and dashboards within the Planview platform

What you'll need:

• Experience in SPM Tooling preferably Planview Portfolios

• Administrator level experience

• Information Systems experience in a large globally distributed environment.

• Use technical knowledge to translate business needs to platform solutions

• Stakeholder management skills

• General PMO experience is welcomed

Who you'll work with:

Reporting to the Portfolio and Tooling Manager, you will sit with the Delivery and Transformation Technology function. You will work with our Change Delivery teams, business Tribes, Finance and strategy teams in two key ways; to supporting the ongoing daily management and maintenance of the Planview platform and identifying, developing and implementing Plainview capability and process enhancements across the organisation

Ways of Working

Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.

This role can be based from any of our locations, with some occasional travel to our London office.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension

• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

• Additional optional Health and Dental insurance

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

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