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Procurement & Supply Chain – Governance and Excellence Manager

Req ID:
Risk & Compliance
London; Leeds

At Direct Line Group, we stand as a leading provider of motor, home, and small business insurance in the UK, housing renowned brands such as Direct Line, Churchill, Privilege, Green Flag, and NIG. Our mission is centered on making insurance more accessible and better value for our customers.

Procurement Excellence

Our Procurement department at Direct Line Group is a dynamic, forward-thinking environment. With a focus on combining supplier, competitor, and industry knowledge, our teams seek sustainable and commercially advantageous opportunities that drive our ongoing success. This department spans across our entire business, offering unparalleled opportunities for career growth, skill development, and a wealth of experiences..

What You'll Be Doing

Are you a strategic thinker passionate about elevating compliance and process excellence in Procurement & Supply Chain (P&SC) operations? We are in search of an experienced professional to lead our team at DLG, ensuring strict adherence to company policies and regulatory requirements while fostering a culture of innovation and risk mitigation.

  • Bring strategic insight to Procurement & Supply Chain operations, ensuring adherence to DLG policies and standards.

  • Implement optimal policies, processes, controls, systems, and tools, delivering tangible benefits and measurable results.

  • Identify and address emerging risks in P&SC business processes within the Group Risk Department framework.

  • Ensure compliance across multiple risk areas, implementing robust monitoring and reporting across source to contract and contract management processes.

  • Foster relationships with industry leaders and progressive groups, positioning DLG as an industry leader in innovation.

  • Collaborate within Shared Services to introduce processes and technologies that promote best practices, risk awareness, and knowledge sharing.

  • Implement processes prioritizing business benefits, risk reduction, and customer-centric decision-making.

  • Serve as the key expert for all P&SC policies and standards, ensuring compliance with Group risk frameworks and policies.

  • Act as the primary liaison between the P&SC department and the Group Risk team.

What You'll Need:

  • Develop and implement an end-to-end S2C strategy using technology to increase buying channels and drive business benefits.

  • Drive process and compliance strategy, ensuring internal and external control processes are in place.

  • Manage category and commercial management frameworks, focusing on process enhancements and compliance with standards.

  • Implement and monitor key risk controls, ensuring accurate reporting and compliance with risk management frameworks.

  • Drive continuous improvement by encouraging innovation and implementing changes following industry regulations and best practices.

  • Act as a role model, providing leadership for the P&SC team and ensuring effective communication and partner engagement.

  • Lead the change agenda, ensuring the successful implementation of targeted transformation and development activities.

Ways of Working

Our mixed model way of working offers a 'best of both worlds' approach, combining the advantages of home and office-working. The level of office presence depends on your role, and we'll consider flexible working options that suit you best.


We recognize the invaluable contribution of our colleagues, which is why we offer excellent benefits tailored to your lifestyle:

  • 9% employer-contributed pension

  • 50% off home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover

  • Additional optional health and dental insurance

  • EV car scheme allowing colleagues to lease a brand new electric or plug-in hybrid car tax-efficiently

  • Generous holidays

  • Buy as you earn share scheme

  • Employee discounts and cashback

  • Plus many more

Being Yourself Direct Line Group is an equal opportunity employer, valuing diversity in background and thinking as a significant strength. We are proud to be recognized among the UK's Top 50 Inclusive Employers and are committed to fostering an inclusive workplace where everyone can be themselves and thrive in their careers.

We understand you are more than just a CV, and the unique qualities you bring are what contribute to our success. We embrace different working styles, so if you require any adjustments to our recruitment process, please reach out to our recruitment team for support.




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