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Senior Underwriting Manager (CoE)

Req ID:
Pricing & Underwriting
London; Leeds

Here at Direct Line Group, we are looking for an experienced Underwriting Manager to join us in our Pricing & Underwriting CoE (Centre of Expertise) within Personal Lines.

The Pricing and Underwriting COE’s ambition is to deliver thought leadership to help shape future pricing & underwriting outcomes. We’ll enable squads to deliver by driving strong Chapter outcomes such as effective & efficient governance and control, frameworks to deliver technical standards and robust recruitment and talent management processes.  

You’ll provide strong thought leadership to help shape underwriting strategies, working closely with your pricing counterpart, the wider P&U Chapter and key stakeholders across the business to help drive these forward.The COE is integral to the wider success of the P&U Chapter, so you may parachute into squads to providing specialist expertise, unblocking issues, finding solutions and enabling delivery, when needed.

What we are looking for  

We are keen to meet enthusiastic, passionate and curious individuals from all sorts of specialisms across underwriting. Key is your desire to ‘T’ shape, developing your expertise but also broadening your wider knowledge to enable you to embrace and deliver lots of different scenarios and challenges. 

We are looking for individuals with strong underwriting expertise and a good understanding of pricing and the interaction with underwriting. You’ll have a commercial mentality with the ability to identify risks and opportunities across the squads. We also want you to bring your external marketplace knowledge, customers and knowledge of the competitive landscape to the team.  

Please note you will need previous experience in insurance for this role, ideally within personal lines but we would consider other areas of insurance for the right candidate.

What you'll be doing

The role is diverse and includes delivering expert underwriting insight to shape & deliver new products and distribution opportunities. You’ll be called upon to translate the complex legal and regulatory landscape into governance, control and business outcomes that ensure we operate safely. You will drive forward key strategic underwriting activity influencing the wider business to achieve outcomes.

Example activity includes:

  • Shape thinking on future risks & opportunities, building appropriate pricing and underwriting strategies e.g., for autonomous vehicles

  • Translate legal & regulatory changes into appropriate pricing and underwriting outcomes.

  • Drive forward the governance and control environment, providing expert views on regulatory compliance and a pragmatic approach to ensuring we deliver pricing and underwriting change safely 

  • Manage complex referrals 

  • Provide expert underwriting advice on the development of new products and distribution channels

  • Help develop the P&U Chapter through sharing of insight, expertise, coaching and role modelling 

  • Work with Pricing to support beneficial outcomes across the P&U Chapter

Who you'll be working with

 You’ll work in the Pricing and Underwriting CoE but may be allocated out to various interdisciplinary squads, swarming to wherever your skillset is most needed.  

You’ll have a chapter lead (people manager) whom you build a relationship with and who supports your personal development. You’ll also be part of the wider P&U Chapter, with town halls of all 200 of you or in smaller focus groups where you'll be sharing knowledge and ideas, thoughts and ways of working.  

Ways of Working

Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.


We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

  • 9% employer contributed pension

  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

  • Additional optional Health and Dental insurance

  • Up to 20% annual bonus

  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

  • Generous holidays

  • Buy as you earn share scheme

  • Employee discounts and cashback

  • Plus many more

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.




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