Mobile Vehicle Technician
Register your interest now for a role at Green Flag, we are expanding in to the North London region in March 2025, if you live in or close to any of the below locations apply asap to avoid disappointment.
Pinner, Ruislip Uxbridge, Northolt, Hayes, Southall, Greenford, Ealing, Acton, Stanmore, Edgware, Harrow, Wembley, Willesden, Harlesden, Finchley, Golders Green, Wood Green, North Finchley, Tottenham, Islington, Edmonton, Whetstone, Enfield, Barnet, Northwood
About us
We're Green Flag, part of the Direct Line Group (DLG) and we've been helping motorists all over the country since 1971. We are an award-winning brand having recently been named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards, independently voted for by consumers.
It's an exciting time for us that's why we're thrilled to grow our teams and looking for people to join as a Roadside Patrol.
What you'll do
This is a permanent role
You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose. You will also receive a 5% bonus on completion of the probationary period.
We will provide you with a Green Flag vehicle and you will start your day from your home.
We know that our customer's vehicles make getting from A to B that much easier, whether that's to do the weekly shop, the school run or to get away on a staycation, it's all important, but sometimes our customers need us to get their vehicle back on the road and that's where you'll come in.
You'll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and the understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions from their vehicle.
- Up to £37000 base salary dependant on experience, plus an additional 9% of base salary employer contributed pension, plus overtime.
What you'll need
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry (essential)
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaboration with dispatch team to improve the customer claims journey.
- Use self-initiative.
Who you'll work with
We know you've heard this all before, but the culture here at Green Flag part of the Direct Line Group (DLG) really is something else. We embrace our individuality – you'll see it in the way that we think and work, it's all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be, no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them!
We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It's an indefinable "DLGness" that makes us who we are, and we'd love for you to be a part of it.
You will be part of a team of roadside patrol operatives in your region reporting to a Team manager
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more
Being yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
#LI-LC1
About Green Flag.
Green Flag is a roadside rescue and recovery service rooted in independence and efficiency. We work smart, bringing the very best local technicians and independent garages across the UK together under one (green) flag. Our local specialists have all the skills they need to get our customers back on the move as quickly as possible – with everything you need and nothing you don’t.
Growth to support our customers. We’re a trusted brand
Growth! We are working hard in all growth areas from winning new partners and customers through to growing GreenFlag Patrol.
We pride ourselves on the service we give to our customers and partners so as we plan for growth, we need to make sure that we have the service platform that maintains our performance
Why should people consider a role at GF over our competitors?
As we’ve been recruiting especially in out Green Flag Patrol team we have been getting lots of great feedback on what it feels like to work in GreenFlag. From the way we recruit and onboard, to the feeling when people land, to the equipment they get and the way we engage with our people is all head and shoulders above others.
That said they have also helped us with “even better if” feedback that really helped and is helping shape our future recruitment groups. Personally, I would say it’s an amazing place to work, with people who really care about the outcomes we deliver and also make it a brilliant place to be!
Damon J
Lee is a Roadside Technician team leader, with over 20 years’ experience in the Automotive industry, here’s why he decided to join Green Flag:
I wanted to do something that was going to make a difference. You know, you are going out to people who are in distress, who you know, who needs you as a person at the roadside to make a positive difference to their day. So that was a big factor and the new exciting challenge for me, you know, coming out of 20 odd years of, of training, there's about time to put my own skills to use.
Lee Sandford – Team Leader for Midlands
Our Values
Nobody has all the answers.
Think, act and win as one team to deliver great outcomes for our customers each and every day.
Draw upon diverse skills and perspectives, testing and iterating as you go.
Collaborate, communicate and be inclusive.
We want the real, whole you and value diverse perspectives, ideas and opinions. So feel confident and empowered. Believe in yourself as much as we do.
Be you, have fun, and make this a great place to be.
Make it happen. Spot the opportunities, take the initiative and be accountable.
Be brave, innovative and embrace new challenges, doing what’s right not what’s easy. Keep it simple and take risks in a positive way.
Develop new skills, own your own career path and push your talents to the limit.
We need different perspectives, so your input matters. Ask questions, make suggestions, raise concerns but be respectful and make the space to listen to others. Face into difficult conversations so we continue to evolve and improve.
Our Benefits
We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle:
9% employer contributed pension
50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
Additional optional Health and Dental insurance
Opportunity to apply to our customer service and data apprenticeship to develop your skills for the future
Generous holidays including the option to buy or sell days
Buy as you earn share scheme
Employee discounts and cashback
Plus many more
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