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smiling DLG employee

Driver

Req ID:
R-17883
Category:
Mechanical / Engineering
Location:
Orpington
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About us

Here at Direct Line Group Auto Services, we genuinely care about what we do and aim to provide a phenomenal level of service for our customers.

We know that our customer's vehicles make getting from A to B that much easier, whether it's to do the weekly shop, the school run or to get things delivered, it's all important.

What you'll do

The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us as a

  • Drive Back Driver - HGV Licence is not a requirement in this role but you will need to be able and willing to drive one of our 3.5t recovery vans, which can be driven on a normal driving license.

This is a permanent role 40 hours a week

All roles are at the heart of our Auto Services business and you'll need be enthusiastic, upbeat and committed to delivering the best repair service.

As a Driver, we want you to bring your previous experience to the team, working to deadlines to meet our customer's needs. You will report to your Transport Controller

We would also consider applicants with a HGV licence although its not essential in this role.

What you'll need:

As you can imagine Health and Safety and working to industry standards is important to us. We always ensure our teams and customers safety at each stage of the repair process, ensure tasks are carried out in compliance with Health and Safety and following Audatex estimates, observing DLGAS ways of working and BS10125 procedures.

  • You will have responsibility for collecting cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.
  • You will complete forms to indicate any damage on the car and specify accident related damage and highlight any old damage, take digital photographs – and gain a signature from the customer.
  • You will highlight any defects identified during loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bring to the attention of the Production Manager.
  • You will also ensure all jobs are referenced and filed on completion of job.

You would have previous experience in a similar role with the following skills

  • You will have experience of driving within recovery.
  • You will be very customer-focused and have great customer handling skills.
  • You will have knowledge of the area local to our repair centre.
  • You will hold a current valid driving license, which meets the fleet insurance criteria

Who you'll be working with:

We know you've heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you'll see it in the way that we think and work, it's all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It's an indefinable "DLGness" that makes us who we are, and we'd love for you to be a part of it.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Plus many more

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

#LI-LC1

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Fix Up Your Future With DLG Auto Services

There’s no one quite like you. Let’s make the most out of your skills with a DLG Auto Services Career.

We know the automotive industry – from top to bottom and inside out. Because we look after the repair process from start to finish.

Across our Repair Centres we have a wide variety of career opportunities. Think airbrush artists, Valets, Mechanical Engineers, Customer Service advisors, Damage Assessors, plus many more. No matter the role, our teams all work together to get our customer’s vehicles on the road faster and better looking than before.

And that’s only a small aspect of everything that goes on in our vast network of garages across the UK.

Whatever your skillset, wherever your passions lie, you can drive an impactful career at DLG Auto Services.

Smiling DLG Auto Services worker Smiling DLG Auto Services worker

With a network of body shops that spans the length and breadth of the UK, and 90,000 accident damaged vehicles passing through our garages every year, here at DLG Auto Services, we don’t do things by halves. We’re bringing together sustainable, advanced tech and compassionate customer service to ensure our services stay ahead of the game. And we’re doing it for the good of motorists across the UK.

Let's accelerate your career!


Driving A More Sustainable Future


The future is exciting, we’re investing in new sustainable technologies to help us re-shape and evolve the vehicle repair industry.

Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling.

We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy.

Using alternative fuels – Testing the viability of alternative fuels, such as hydrogenated vegetable oil (HVO), to power recovery trucks.

Energy efficient lighting – introducing LED lighting across our sites to illuminate our workshops and enable energy savings of 60%.

Green parts – Offering customers the option of ‘green’ parts could reduce the need for new replacement parts and significantly reduce the carbon footprint of repairs.

Our Repair Process

We genuinely care here at Direct Line Group Auto Services about what we do and strive to provide a phenomenal level of service for our customers.

Whether it’s the weekly shop, the school run, or making deliveries, getting from A to B is important.

Across our networks, our teams strive to get our customers vehicles in working order and back on the road as quickly as possible. We repair all our customers vehicles to the BS10125 standard for Vehicle Damage Repair, accredited by BSI, ensuring peace of mind for all.

See our teams in action in one of our high-tech garages.

Our Values

win together

Nobody has all the answers.

Think, act and win as one team to deliver great outcomes for our customers each and every day.

Draw upon diverse skills and perspectives, testing and iterating as you go.

Collaborate, communicate and be inclusive.

be yourself

We want the real, whole you and value diverse perspectives, ideas and opinions. So feel confident and empowered. Believe in yourself as much as we do.

Be you, have fun, and make this a great place to be.

own it

Make it happen. Spot the opportunities, take the initiative and be accountable.

Be brave, innovative and embrace new challenges, doing what’s right not what’s easy. Keep it simple and take risks in a positive way.

Develop new skills, own your own career path and push your talents to the limit.

speak up

We need different perspectives, so your input matters. Ask questions, make suggestions, raise concerns but be respectful and make the space to listen to others. Face into difficult conversations so we continue to evolve and improve.

Kavan, DLG Auto Services Apprentice

At DLG, development is everything. Our people make the wheels turn and keep us moving on an unstoppable trajectory.

Whether you’re just starting your career journey or looking to develop new skills our Apprenticeship opportunities may be the route for you.

Kavan joined DLG Auto services on one of our apprenticeships. As a Vehicle Damage Assessor apprentice, he has been given access to shaping our sustainable future while building skills for his career.

What Our Colleagues Say

“I returned to DLG after 17 years away and have been back for 4 weeks. Having spent most of my career at DLG, I knew what to expect. DLG treats you as a person, not just barcode, and the culture is fantastic. Everyone is friendly, and the benefits, including half-price pet insurance for my dog, are great! I highly recommend joining DLG; the excellent equipment makes the job easier and aids in your development.”
Steve
Panel Beater
“I joined DLG 2 months ago. I had been in automotive for a while and knew a few people who worked for DLG. They told me the business invested in their employees particularly in wellbeing and development. In the short time I have been at DLG I can see this is actually the case – you can see it in action. The company offers great career growth opportunities and a supportive culture that focuses on the customer – we support them through really stressful times and we always try to ensure the best outcome. Also, the benefits are great. You can put together your own package so it works for you. If you're considering joining just do it! You won’t regret it.”
Joanne
Production Manager

Our Benefits

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle:

benefit icon

9% employer contributed pension

benefit icon

50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

benefit icon

Additional optional Health and Dental insurance

benefit icon

EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

benefit icon

Generous holidays

benefit icon

Income protection

benefit icon

Employee discounts and cashback

benefit icon

Plus many more

photographs of Direct Line Group Auto Services working on vehicles

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  • Mechanical / Engineering, Orpington, England, United KingdomRemove

Can’t find the job you’re looking for? Register to be notified as soon as new jobs become available. Enter your email address. Choose the job category and/or enter a location that you’re interested in. And then click “Add” to add the criteria and “Sign Up” to create your job alert.