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Diversity and Inclusion

Diversity and Inclusion

Together we’re one of a kind.

At DLG, we don’t just talk about change, we make it happen. We champion diverse voices, build workplaces that work for people, and invest in the things that matter – so you can feel comfortable enough to bring your whole self to work. Our senior leadership and our employee networks are available to help you thrive, and flexible working and inclusion training make working at DLG better for everyone.

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Direct Line Group is where you can be yourself.

That’s one of our values – because we recognise that strength comes from difference. We want the real you, with all your diverse perspectives, ideas, and opinions, to help us create an inclusive environment where everyone’s welcome. Attracting and retaining talented, authentic, and collaborative people is what powers our business forward.

Inclusive top 50 UK Employers

We’re proud to have placed at number 17 on The Inclusive Top 50 UK Employers List for 2023-24 – an independent ranking produced by Inclusive Companies to recognise organisations that lead the way on inclusion.

We’ve also been recognised as a Top 75 employer in the Social Mobility Index for 2023. This signifies the great progress we’ve made in advancing social mobility and addressing inequity – within Direct Line Group as well as in wider society.

We’re building an inclusive place to work

Diversity and inclusion are in everything we do, from our processes and practices, through to our culture and behaviours.

Our policies and guidance cover flexible working, workplace adjustments, anti-bullying and harassment, flexible working, menopause, pregnancy loss and transitioning gender, among other aspects. And at the root – inclusion training helps build a deeper understanding of what it means to be inclusive, and it gives everyone in our workplace the skills to support it.

We ask what makes you, you

To help us understand what barriers may exist, we monitor data on sex, gender identity, ethnicity, religion, sexual orientation, disability, neurodivergence, mental health, health conditions, caring responsibilities, and socio-economic factors in our workplace.

Our workplace serves to reflect society, and we’re proud that 56% of our ExCo are women and 22% are from an ethnic minority background. But we’re not stopping there – we ask for our colleagues’ feedback three times a year via our DiaLoGue survey. It’s how we know that in 2023, 86% of our people said Direct Line Group is a highly inclusive place to work and 90% of people would recommend their people manager to others.

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Employee networks that make a difference

Employee Network Graph

We have seven Diversity Network Alliance (DNA) strands, made up of passionate colleagues who help to champion diversity and inclusion and support change.

Our networks help us understand the issues that matter to our people. They provide a safe space for discussions and deliver activities that improve inclusion for our people.

Get to know our Diversity Network strands:



Memberships and pledges

We work with a wide range of organisations and initiatives to support our work:

  • ABI Flexible Working Charter
  • Business Disability Forum
  • Charter for Faith & Belief Inclusion
  • Pride
  • Women in Finance Charter
  • Race at Work Charter
  • Social Mobility Pledge
  • Tech Talent Charter
  • Valuable 500

We are proud to be long-term supporters of the National Diversity Awards. At these events, we recognise individuals and community organisations that make our communities a better place.

Sign up for job alerts

Can’t find the job you’re looking for? Register to be notified as soon as new jobs become available. Enter your email address. Choose the job category and/or enter a location that you’re interested in. And then click “Add” to add the criteria and “Sign Up” to create your job alert.

Interested InSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

Can’t find the job you’re looking for? Register to be notified as soon as new jobs become available. Enter your email address. Choose the job category and/or enter a location that you’re interested in. And then click “Add” to add the criteria and “Sign Up” to create your job alert.