At Direct Line Group, we’re shaping the future. With a mission to make insurance easier and better value for our customers, we embrace change in all its richness and variety. It’s not just what we do; it’s how we do it. We bring our whole selves to work every day and embrace fresh thinking – after all, Britain is constantly changing and to protect the nation, we adapt with it.
Across our diverse brands – including Direct Line, Churchill, Privilege and Green Flag – change takes many forms. We appreciate the knowledge and skills that each one of us brings to the business. It’s hard not to be inspired by the things that make us unique. Boldness, curiosity and enthusiasm go a long way. And they’re helping us transform the industry we lead.
An exciting opportunity has arisen for a Technical Support Analyst to join our Logistics, Business Services team at our Bromley Office. This role is a full time, 12 month Fixed Term opportunity and is part of a small team of 6 SME's reporting into the Technical Specialist Manager.
Purpose of Role
The primary focus of the Technical Support Analyst within Logistics is to provide subject matter, digital workflow process and project expertise. The role of the Technical Support Analyst will also include the identification, management and implementation (ranging from small to large scale) of document capture and recognition solutions for Logistics and wider business.
The Technical Support Analyst provides support for wider Logistics activities & projects, including: risk, financial processes and change and efficiencies. The role requires strong technical, analytical and communication skills as you will be required to assist colleagues at various levels of management across all sites.
What being a Technical Support Analyst Involves
What skills and qualities we are looking for:
Hours: Monday - Friday 9am-5pm
Career benefits and rewards
Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:
Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.
Life at Direct Line Group
We recommend that you read our colleagues’ stories and ask them a question on our live discussion platform www.directlinegroupcareers.com/ask-our-people. This will help you learn more about us and be better prepared for interviews.