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Digital Product Manager

Churchill Court, BR1 1DP
Full time

Digital Product Manager

Location: Bromley

Type: Permanent

Salary: £50,000 - £60,000

About Us:

Direct Line Group is an ambitious company employing thousands of people throughout the UK. We’re proud to be one of Britain's leading general insurers, offering millions of customers decades of experience and knowledge. In the history of modern insurance, there has never been a bigger time for change than now and we work hard to make sure our well known brands –Direct Line, Churchill, Privilege, NIG and Green Flag are making insurance easier and better value for our customers. We know we can’t do this without our brilliant people who we reward for ideas and thinking as well as results because that’s how we can achieve amazing things – for our customers and for each other.

What we’re looking for:

We are looking for a multi-skilled Product Manager to own the digital customer experience across web, mobile & apps, driving improvement in key performance indicators using the full suite of digital tools. We want someone who’s not afraid to take chances, or say it like it is.

Who you’ll be working with:

You'll be working in the Digital business area, working closely with the product owner to translate the product roadmap.

What you’ll be doing:

  • You will be responsible for optimisation test ideation using insight and creating the high-level goals and objectives of the test plan
  • You will champion Agile frameworks (e.g. Scrum) within the team & ensure that Agile principles are practiced by peers and understood by stakeholders and evangelise digital ways of working (e.g. start small, iterate, test everything, don’t be afraid of failure)
  • As a Product Manager you will deliver agreed objectives, forecasts & budgets for your product and have accountability for the product roadmap & vision and commercial sizing of product improvement ideas

What we’ll give you:

Join us and you’ll find yourself working within Digital. We’re always encouraging internal development and you’ll have access to loads of learning opportunities, events and conferences to build your industry knowledge. We also have quiz nights, team lunches, wellness walks and team nights out – we’re always looking to bring everyone together and promote an inclusive culture.

What you’ll need:

  • Knowledge of digital product management
  • Experience in delivering commercial & customer KPIs in a digital world
  • Competence in using insights to identify product improvements
  • Able to develop business cases & benefits calculations for digital change initiatives
  • Prioritisation of the digital change portfolio
  • Successful track record of working within a continuously improving & dynamic digital environment
  • Able to collaborate across multi-disciplined teams

Diversity Statement:

Direct Line Group are an equal opportunity employer who value diversity. We do not discriminate and we recognise and embrace that people work in different ways. We will always adapt so you have the best and most comfortable working environment. If during the recruitment process you require any reasonable adjustments, please just let us know.

Career benefits and rewards

Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:

  • A competitive salary, benchmarked against our competitors, which will grow as you do.
  • Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
  • Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
  • Attractive holiday entitlement
  • 50% off our Home, Motor and Pet insurance
  • Free Travel insurance
  • Free Green Flag breakdown cover
  • Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
  • Retail card, with discounts at big name retailers
  • My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant  high street brands, travel, tickets, gym memberships and much more.

Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

Life at Direct Line Group

We recommend that you read our colleagues’ stories and ask them a question on our live discussion platform www.directlinegroupcareers.com/ask-our-people. This will help you learn more about us and be better prepared for interviews.