Direct Line Group is an ambitious company employing thousands of people throughout the UK. We’re proud to be one of Britain's leading general insurers offering, millions of customers, decades of experience and knowledge.
In the history of modern insurance, there has never been a bigger time for change than now and we work hard to make sure our well-known brands – Direct Line, Churchill, Privilege, NIG and Green Flag are making insurance easier and better value for our customers. We know we can’t do this without our fantastic people who we reward for ideas and thinking as well as results because that’s how we can achieve amazing things.
What we’re looking for
Are you an expert Risk Control Surveyor, Risk Engineer or Loss Control Surveyor who is looking for the next step in their career?
We are on the hunt for a new people manager for our team of Risk Control Surveyors in NIG whom work across southern England, meeting our customers and helping us assess and reduce their business risk exposures.
Please note this will be a home based role and will require regular travel, to meet your team members and visit underwriting branches across southern England, so you need to be happy driving 3-4 days per week.
It goes without saying that you should be a good team leader and a supportive manager who understands the challenges of leading a team of home based individuals.
You’ll have excellent customer facing skills
Strong communication and relationship building skills
You’ll be improvement focused
Individuals with experience in a similar role or with substantial experience gained as a Risk Control Surveyor (or similar) with strong people management skills will be well-placed for success in this role.
Insurance, Fire, Health and Safety, Risk Management or Engineering qualifications would also be useful (e.g. CII, IfireE, NEBOSH, IOSH, IfireE, IRM. IChemE etc.)
What you’ll be doing
You will manage and coordinate the team to make sure they are efficient and able to perform their risk assessments on clients’ sites thoroughly and in line with the wider underwriting teams' needs. This will include delivering a range of services yourself.
We want you to embed yourself in NIG to gain a good understanding of your team’s impact in the national and regional underwriting strategy. We really believe in the impact of our people and want you to use your knowledge to deliver the best service possible to impact both your team, the wider department and by extension NIG as a brand and DLG as group.
We will be looking to you for expert knowledge in Risk Management, and we want to use your skills to improve our practices and develop Risk Management support and advice services both internally and externally. This can be through training or the development of new policies and procedures.
You will be responsible for ensuring that risk control services are delivered in line with Standard Operating Procedures and NIG audit requirements.
Who you'll be working with
You will be reporting into Duncan Calder, Head of Risk Control and leading a team of 8 direct reports. The team is home-based but we want you to work to create a collaborative team feel, with regular catch-ups and a clear communication line.
What we’ll give you
We have a strong focus on developing you, your skill set and work hard to give you the tools to do so. In addition to this we also offer a generous benefits package including family and work life balance focused options such as: fully paid maternity leave and parental leave, flexible working, insurance savings for you and your family as well as a range of other optional benefits.
Here are just a few of the highlights:
9% pension contribution
25 days holiday
50% off home, pet and motor insurance
Job needs car
Direct Line Group are an equal opportunity employer who value diversity. We do not discriminate and we recognise and embrace that people work in different ways. We will always adapt so you have the best and most comfortable working environment. If during the recruitment process you require any reasonable adjustments, please just let us know.
Career benefits and rewards
Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:
Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.
Life at Direct Line Group
We recommend that you read our colleagues’ stories and ask them a question on our live discussion platform www.directlinegroupcareers.com/ask-our-people. This will help you learn more about us and be better prepared for interviews.