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Transport Controller - Basildon

Yardley Business Park, Basildon, SS14 3BZ
Permanent
Full time
Ref:R-7098
The role

Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a phenomenal quality of service for our customers.

We know that our customer’s vehicles make getting from A to B that much easier, whether it’s to do the weekly shop, the school run or to get things delivered, it’s all important. We are proud that in 2018 we helped over 86,000 customers get back on the road quickly, smoothly and safely and we’re on track to help 92,000 customers this year.

What we’re looking for:

The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry. That’s why we’re excited to be growing our teams and looking for people to join us as a

  • Transport Controller

All roles are at the heart of our Auto Services business and you’ll need be enthusiastic, upbeat and committed to delivering the best repair service.

As a Transport Controller, we want you to bring your previous experience, skills and knowledge to the team. You will be responsible for supervision and coordination of the available transport, ensuring the efficient running of the transport services to our very high standards as well as working to tight deadlines to meet our customer’s needs.

What you’ll be doing:

  • You will supervise the whole transport team ensuring all vehicles are collected/delivered within SLA.
  • You will lead the courtesy car fleet and manage all your team’s overtime and efficiencies to ensure cost control
  • You will manage all our sublet requirements
  • Ensure H&S checks are completed by drivers
  • You will lead all inspections and repairs of fleet through daily inspections ensuring all Tachographs are filled out and records maintained
  • Complete month end working time directive report.
  • Ensures that all customers are shown round vehicle before delivery
  • Liaising with local repairing workshop and fleet compliance controller to ensure all trucks meet 6 weeks safety checks

You would have previous experience in a similar role with the following skills/knowledge

  • You will have previous bodyshop accident transport controller experience is essential, along with a consistent track record of motivating staff to deliver a quality service on time and on budget.
  • You will have a good understanding of the mechanical principles relevant to role.
  • You will have the ability to work alone and as part of a team in a pressurised environment.
  • You will have the ability to prioritise your work and complete it to a high standard, whilst adhering to our stringent H&S procedures
  • Excellent communication skills

Who you’ll be working with:

We know you’ve heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you’ll see it in the way that we think and work, it’s all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It’s an indefinable “DLGness” that makes us who we are, and we’d love for you to be a part of it.

You will be working as a lead to our drivers reporting directly and supporting the production manager and site manager and you will also be a part of the wider site team.

What we’ll give you:

Rewarding you is important to us, that's why we'll recognise your hard work and support you give our customers every step of the way with a very competitive salary and an industry leading reward package

Our teams are always supporting their local communities and love getting involved in charity events and family days.

Life at Direct Line Group

Let our colleagues answer your questions and tell you what it’s really like to work at DLG. Visit our discussion hub (https://directlinegroupcareers.career-inspiration.com/app/home/) to find out why Direct Line Group is a special place to work.

Direct Line Group are an equal opportunity employer who value diversity. We do not discriminate and we recognise and embrace that people work in different ways. We will always adapt so you have the best and most comfortable working environment. If during the recruitment process you require any reasonable adjustments, please just let us know.