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Supplier Performance Manager - Travel

Waverley House, Farnham, GU9 8QT
Full time
The role

What we’re looking for:

We are looking for a Supplier Performance Manager to join us at DLG!

Focusing on the Travel and Medical Assistance (TMA) operation you’ll work closely with suppliers to manage contract obligations and maximise contract value and delivery, challenge unnecessary business demands and measure the benefits secured from each supplier. 

You’ll play a key role in managing our supplier risk as well as overseeing the fraud and recoveries function with the goal of improving savings and driving initiatives.  

This is brand new role within our organisation so naturally, is a fantastic opportunity for an autonomous forward-thinking individual to truly make it their own.

Who you’ll be working with:

We’re a vibrant diverse office here in Farnham! You’ll be working closely with Business Partners, Category Heads and Sourcing Managers internally, as well as multiple external suppliers. There are some true subject matter experts within the team, so you’ll never be short of learning opportunities.

What you’ll be doing:

  • Develop long-term and medium-term value adding supplier and relationship strategies that are aligned to business and category and supply chain strategies
  • Conduct supplier contract, operational and strategic negotiations and reviews, putting in place effective improvement action plans to address performance issues and building robust controls to support the 3-teir supplier governance approach
  • Working closely with the Procurement & Supply Chain Team, drive improvements and reduced claims indemnity spend with the “Tier 1” suppliers who are managed by DLG’s centralised PSC team
  • Report on supplier 360 degree performance including SLA’s / KPI’s, obligations as well as reporting supplier issues, risks and improvement opportunities
  • Oversee the fraud and recoveries function for TMA, developing robust controls and streamlined processes​ 

What we’ll give you:

Come join us and you’ll find yourself in the middle of one of the most on-the-go, diverse teams in the business! DLG reached number 35 on Glassdoor’s top places to work in 2018, because of our working culture, dedication and passion for developing our colleagues; this is a place where you can truly build a long-lasting career.