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Property Litigator

Req ID:
Legal & Secretariat
Bristol; Bromley; Leeds

About us

At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also support our parent group, litigating on their behalf.

We are currently have an exciting opportunity for an experienced Property Litigator to join DLG Legal Services, on a full time, permanent basis.

This position can be based from our Bristol, Leeds or Bromley offices (Hybrid working)

The role

As a Property Litigation Claims Handler, you will be managing a varied caseload of residential property disputes, including, but not limited to, boundary disputes, nuisance claims and property damage matters. There will also be the potential to gain experience in the other areas covered by the Civil Litigation Team in relation to contract, consumer, professional negligence and inheritance disputes.

You will be taking initial instructions and providing clear and accurate legal advice. This will involve progressing claims pro-actively and in a timely manner in line with the terms of the client’s legal expenses insurance policy.

What you will be doing

Apply a consistent approach to assessing the legal merits of claims

Ensure that time is spent pro-actively progressing claims as efficiently and proportionately as possible.

Provide accurate and clear legal advice, handling clients’ expectations, explaining decisions and the steps in the claims process clearly and succinctly, and ensuring clients are treated fairly.

Take all reasonable steps to settle claims and recover costs.

Record time spent accurately and maintain accurate system records.

Identify, own, and handle the risks involved in running our business appropriate to the role, in line with the relevant risk framework and in compliance with all DLG Legal Services policies and procedures and the SRA Code of Conduct at all times.

Identify learning & development needs and opportunities for self-progression.

Support the strategic development of department standard methodology, product performance, and the customer experience.

What we are looking for

Experience of handling a caseload of residential property disputes.

Good understanding of civil litigation with experience of handling small claim and fast track litigation.

Experience of looking after Legal Expenses Insurance-funded claims would also be desirable but is not essential.

Excellent interpersonal skills.

Eloquent and confident in client care.

Hours : Full Time Monday - Friday (Flexible working)

Location: Bristol (BS1 6JX), Leeds (LS1 4AZ), Bromley (Br1 1DP)

Home Working: 3 days from home, 2 days in the office

Ways of Working

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.

How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. You can find out more about ourflexible working approachor please get in touch with the team to discuss.


We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them:

  • Up to 10% performance based annual bonus

  • 9% Private pension contribution

  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

  • Additional optional Health and Dental insurance

  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

  • Generous holidays

  • Buy as you earn share scheme

  • Employee discounts and cashback

  • Plus many more

Life at Direct Line Group

Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.

We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

#LI-PK1 #Hybrid


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