EUC Release Analyst
About Us
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.
We’re evolving, to be a more digitally-focused data-driven insurance company of the future – and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That’s why we’re embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution.
Who you'll work with:
At DLG we are delivering a set of plans to transform our technology for the future, evolving the systems, platforms and infrastructure that our people use day-to-day. You'll join our wider 'Group Core Technology & Operations' department whose mission is to serve customers by managing Technology for stability, performance and value.
Within this you'll be part of the EUC Platform Operations team working with other support engineers and others such as our Support Lead, Risk Lead, Release manager and the wider team. The team have a continuous improvement mindset and we're looking for curious minds and critical thinkers who will work collaboratively to identify and analyse trends and root causes of incidents to prevent them in the future.
We are looking for the Release Analyst to join our EUC team based in London Riverbank on a full time permanent basis.
What you'll do:
Collaborate with relevant stakeholders to understand release requirements.
Participate in release planning meetings to gather information on release scope, features, and timelines.
Assist in creating release plans and schedules including entry and exit criteria
Work with Engineering and operational teams to ensure that all necessary components are ready for release.
Coordinate activities related to release deployments and communicate effectively with all stakeholders.
Monitor release progress and address any issues that may arise during the release process.
Maintain accurate and up-to-date release documentation, including release notes, deployment instructions, and versioning information.
Create and manage release-related documentation for internal and external stakeholders.
Maintain a comprehensive and up to date Evergreening schedule
Maintain version control of all releases and software to track changes and updates throughout the development lifecycle
Coordinate User Acceptance testing with positive test confirmation and feedback.
Verify that the release meets quality standards and address any issues identified during testing.
Communicate release status, issues, and risks to relevant stakeholders.
Identify areas for process improvement in the release management process.
What we look for:
As the role requires day-to-day contact with the senior leadership team excellent communication and stakeholder management skills is essential. Ideally, we look for a candidate who has worked with senior stakeholders and has experience in handling their queries.
Exceptional attention to detail and analytical skill
A basic awareness of cloud environments and user experience platforms such as Azure, AWS, Win 10 etc
Experience in roles involving the co-ordination of multiple activities for fixed timescales producing reports if necessary.
Ability to work as a team and to be highly motivated.
What we’ll give you in return:
We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include:
·9% employer contributed pension
·50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
·Up to 10% annual bonus
·25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days
·Additional optional Health and Dental insurance
·EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
·Buy as you earn share scheme
·Employee discounts and cashback
·Plus many more
We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this.
There’s no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That’s why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We’re proud of who we are, of what we do, and what every single one of us brings.
Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher.
Together we’re one of a kind.
Collectively we help every business within our group aim higher. Standing shoulder to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that’s varied, distinct and exciting. Visit directlinegroupcareers.com
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