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Head Office Packages Underwriter

Req ID:
Pricing & Underwriting
London; Bristol

About us:

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

We have an opening for a Head OfficePackages Underwriter to join our underwriting team.

This is a hybrid opportunity with two days working days from our London or Bristol office.

This is an exciting opportunity to support the ongoing development of our Commercial Direct product suite with the focus on achieving growth and profitable financial targets across all distribution channels. 

You will be required to take referrals from internal stakeholders including Underwriting Operations and Claims. Support for Personal Underwriting Authority progression will be provided to assist with this.

You will champion Commercial productsby working with and building strong relationships with Key Stakeholders, to ensure profitable account growth in line with budget.

What you’ll be doing:

  • Contribute to top and bottom line financial performance of Commercial Direct products by ensuring periodic reviews are undertaken and pricing and underwriting actions are implemented within a set timetable.

  • Support the scoping, design and underwriting specification of Commercial products.

  • Design, specify and manage the technical underwriting content of all appropriate policy documentation as the need arises.

  • Assist with UW Strategy, problem solving, underwriting function and development whilst ensuring Service Standards, Systems and Regulatory and Governance Framework procedures are adhered to.

  • Work with Pricing & Product Management team members to continually assess and develop our products.

  • Ensure Risk 1st line of defence is maintained through effective process management and auditing.

  • Ensure that products are maintained and developed in line with strategic, regulatory and statutory developments.

  • Ensure expert market and product knowledge of designated product areas including all inputs to underwriting knowledge systems.

  • Represent Underwriting at various internal & external meetings and provide management assistance, working together using an Agile methodology to ensure every profitable business opportunity is maximised.

What skills and qualities you will have:

  • Commercial Underwriting experience (Property and Liability-Packages and SME business)

  • Excellent communicator with strong stakeholder management skills and the ability to build relationships

  • Problem-Solving

  • Commercial and financial awareness

  • Attention to detail

Hours: 35 hours per week ( Monday- Friday)

There’s no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That’s why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be.

We’re proud of who we are, of what we do, and what every single one of us brings.

Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher.

Together we’re one of a kind.

What we’ll give you in return:

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include:

  • 9% employer contributed pension

  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

  • Additional optional Health and Dental insurance

  • Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year!

  • Up to 10% performance-based annual bonus

  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

  • Generous holidays

  • Buy as you earn share scheme

  • Employee discounts and cashback

  • Plus many more

Ways of Working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here.

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.



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